Job summary
- Main area
- Estates & Facilities
- Grade
- Band 4
- Contract
- Permanent: Covering the hours of 7am-3pm or 11.30am-7.30pm shift patterns
- Hours
- Full time - 37.5 hours per week (2-week rotation on a 7 week rolling rota)
- Job ref
- 164-7069607-A
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- City
- Town
- NOTTINGHAM
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading

Food Service Team Leader
Band 4
Job overview
The post holder will work as a member of the Food Service team and will be responsible for providing the day to day operational supervision of a large number of Food Service Assistants (FSA) split across a large site, thus ensuring the promotion of a high quality food and beverage operation for our patients.
The post holder will report to the Assistant Facilities Manager (AFM) for the respective zone and will support the department in delivery of all types of food in an ever-changing NHS landscape
The post holder will be responsible for maintaining a high standard of food safety and cleanliness in all ward catering kitchens and ensuring the service of all types of food is provided to the expected standards required of the department.
The post holder will be responsible for ensuring all areas of Food Services are staffed to the agreed levels and that the Trust Food Safety Management System is implemented and maintained.
The post holder will be based at City Campus, however cross site working may be required.
The post holder will support both the Facilities Manager (FM) and AFM in implementing additional changes within the service, on a day to day basis, as an example but not limited to enacting the food service business continuity plan.
The post holder will be responsible for the day to day staff rotas, ensuring all areas within food services are staffed to the agreed levels ensuring we can continue to meet the needs of the service.
Main duties of the job
To provide first line management supervision of the food services team as part of the zonal structure for food services.
The post holder will ensure that sufficient staff are on shift to deliver the agreed level of service to all areas within specified zones.
The post holder will also carry out audits, monitor standards, develop action plans and track progress as required.
The post holder will also be responsible for undertaking the appraisals of their teams and ensuring mandatory training is completed.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please ensure that you familiarise yourself with the attached Job Description and Person Specification for detailed information
Person specification
Training & Qualifications
Essential criteria
- Food Safety Level 3 Certificate
- Professional knowledge acquired through vocational qualification level 3, City and Guilds or equivalent plus additional knowledge acquired through training and experience to diploma or equivalent level
- Knowledge of work procedures, practices and equipment for a cleaning service
- Basic computer skills
Desirable criteria
- Evidence of personal development in previous employment
- Knowledge of audits and surveys
- Experience of followingand implementing food service related elements of a food safety management service inclusive of HACCP
- Food Safety Allergen Training as provided by Food Standards Agency
Experience
Essential criteria
- Experience of managing a large number of staff
- Extensive knowledge of Food Safety Legislation
- Experience of Allergens and Therapeutic diets
- Experience of working with HACCP system
Desirable criteria
- Trust Food Safety Management Policy
- Knowledge of the Trust Infection Prevention Control policy
- Experience of using a digital staff time and attendance system or equivalent
Communiction & relationship
Essential criteria
- Ability to receive and provide routine information both orally and in writing to colleagues, patients and clients
- Ability to communicate effectively where there may be barriers to understanding
- Negotiating and influencing skills
Desirable criteria
- Experience in working in a customer services role
- Ability to deliver training to staff members
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Fulford
- Job title
- Facilities Manager
- Email address
- [email protected]
- Additional information
Emma Ramsey
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