Job summary
Employer heading
Patient Safety Partner
Volunteer
Job overview
The Nottingham and Nottinghamshire Integrated Care Board (NNICB) is recruiting Patient Safety Partners (PSPs) to collaborate with staff, volunteers, patients, and families to improve safety within its commissioned services across the region. This is an exciting opportunity to be part of this new and innovative role in the NHS as PSPs will be vital contributors to patient safety, playing a central role in the governance of safety and quality governance. The time commitment initially for each PSP is expected to be 2-3 days per month, including preparation time.
Main duties of the job
The role of a Patient Safety Partner (PSP) is to enable the ICB to truly value and listen to patients, carers, and families by offering meaningful opportunities for their involvement in ongoing patient safety initiatives across Nottingham and Nottinghamshire. PSPs will support and promote a patient-centred culture, actively contributing to the design of safer healthcare at all levels within the organisation.
As a PSP, you will:
Engage in key discussions and meetings within the ICB that focus on patient safety.
Participate in our patient safety meetings and committees, either in person or online.
Act as a critical friend by challenging our practices and approaches, providing a questioning perspective on the information shared during meetings.
Represent the voices of patients and families, ensuring that committee and meeting members consider the patient experience.
Co-design Patient Safety initiatives and contribute to their development.
PSPs are expected to embody and promote the ICB's values and behaviours, adhere to relevant policies, and maintain strict confidentiality regarding discussions and information when necessary.
Working for our organisation
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS’ priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it’s important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Detailed job description and main responsibilities
- The Patient Safety Partner (PSP) role is a new and innovative role in the NHS. PSPs will play a key role in improving patient safety by becoming an integral part of patient safety and quality governance
- The role of the Patient Safety Partner is to enable the ICB to value, listen to and provide meaningful involvement opportunities for patients, their carers and families in the ongoing patient safety work of the organisation and across Nottingham and Nottinghamshire. PSPs will support a culture which is ‘patient centred’.
- The role will also involve the development and implementation of relevant strategy and policy. The PSP should ensure that any committee of which they are a member considers and prioritises the service user, patient, carer, and family perspective and champions a diversity of views.
- The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information when required.
The PSP will use their lived health experience and knowledge to:
- Participate in safety governance committees within the ICB, ensuring that these committees consider and prioritise the patient, carer and family perspective, and that they champion a diverse view.
- Support compliance monitoring and how safety issues should be addressed.
- Provide an appropriate challenge from a patient perspective.
- Support the development of strategies and policies.
- Attend support meetings and training events.
- Provide mentorship to new PSP’s when required.
- Support clinical audits in relation to patient safety when required.
- Adhere to the principles of PSP engagement.
The responsibilities of the PSP include:
- Participate in key conversations and meetings within the ICB that address patient safety.
- Attend the ICBs patient safety meetings and committees.
- May be required to attend meetings on a face to face or online basis.
- Challenge us and the way that we work and be our critical friend.
- Provide a questioning approach to the information shared at the Committees and meetings.
- Represent the patient’s/family voice, to ensure the committee/meeting members are ‘walking in the patient’s shoes.’
- Co-designing the development of Patient Safety initiatives.
- Demonstrate and promote ICB values and behaviours.
- Compliance with relevant policies and maintenance of strict confidentiality in respect to discussions and information when required.
- Take part in PSP networks across Nottingham and Nottinghamshire ICS to receive peer support and share learning.
The role will attract reimbursement for reasonable out of pocket expenses. Training will be provided
Due to the ICB’s commitment to safety and continuous improvement, it is likely that the role will evolve over time. These duties will be subject to review, and any amendments will be made in consultation and agreement with the PSP.
Person specification
Skills and Experience
Essential criteria
- Ability to communicate well in writing and read comprehensive reports
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Understanding of and broad interest in patient safety or willingness to learn.
- Ability to provide a patient perspective and to put forward views on behalf of the wider community
- Ability to confidently use MS Teams for meetings and have basic IT skills
- Personal integrity and commitment to openness, inclusiveness and high standards
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Gorringe
- Job title
- Head of Quality
- Email address
- [email protected]
- Telephone number
- 07384 878438
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