Job summary
Employer heading
Deputy Service Manager
Band 5
Job overview
An exciting opportunity to join the UKAS accredited Audiology team. We are looking for a confident, well-motivated, reliable and pro-active individual to support and manage the administrative team across the service.
Excellent communication skills with proven experience of managing a team. They will have the ability to deal with sensitive situations and conflict in a diplomatic and tactful manner. Having experience of recruitment and absence management is essential alongside the ability to coordinate and motivate staff to ensure a consistent standard is delivered.
Main duties of the job
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Line management of the administrative and clerical staff including staff recruitment, training and development.
To contribute to the delivery of ambitious targets by supporting the senior leadership team to continually improve performance within the service and maintain our UKAS accreditation.
To provide operational expertise and personal administrative support to all members of the service including Head of Service, Service Manager, Clinical Leads and Outpatient Coordinator.
Manage appraisals and mandatory training compliance .
To provide cover and management support to all members within the speciality in the absence of the service manager.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please refer to the job description for a fully detailed list of the key tasks within this job that is being advertised.
Person specification
Experience
Essential criteria
- Experience at a management level
- Practical experience in and admin role and dealing with challenging targets
- Relevant practical experience in an administrative role
Desirable criteria
- Experience in healthcare
Communication
Essential criteria
- Ability to communicate effectively to influence and motivate staff
- Negotiating skills
- Ability to supervise a team
- Evidence of strong working relationships within multi -disciplinary teams
- Ability to manage conflict within a team
Analytical and judgement skills
Essential criteria
- Evidence of problem solving skills and innovative thinking
- Business focused and able to interpret performance data
- Able to demonstrate good prioritisation skills
- Able to demonstrate a pro-active approach to work/problem solving
Planning and organisational skills
Essential criteria
- Effective organisational and planning skills
- Organising emails & workload using MS Office Outlook tools
- Evidence of developing skills to manage own workload and that of own teams when required
- Ability to work under pressure and to tight deadlines using own initiative and sound judgement
Desirable criteria
- Able to work under pressure and to tight deadlines
Physical skills
Essential criteria
- Well developed IT skills
Education
Essential criteria
- Undergraduate degree or equivalent experience Evidence of commitment to ongoing learning and personal development
- GCSE Grade C or above in English/Maths/Science
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Benton
- Job title
- Head of Audiology
- Email address
- [email protected]
- Telephone number
- 01159485550
- Additional information
We welcome you to visit our speciality to obtain further information.
Please contact: Claire Benton
List jobs with Nottingham University Hospitals NHS Trust in Administrative Services or all sectors