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Crynodeb o'r swydd

Prif leoliad
Endoscopy
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
164-6388387
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
City Campus
Tref
Nottingham
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
07/07/2024 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Waiting List Administrator

Band 3

Trosolwg o'r swydd

We currently have a post for a Full-time Waiting List Administrator working in our expanding Endoscopy service which covers City Campus, Treatment Centre and QMC Campus.

Working  full-time 37.5 hours per week across  Monday to Sunday between the hours of 7.30am – 20.00pm on a flexible fair share rota basis.  

Endoscopy is a busy and fast paced department and while working as part of the whole team you will need to have the capability to prioritise your own workload, be confident, flexible and adaptable to varying situations in this busy environment

 You will also be responsible for booking patients onto the correct waiting list within the appropriate time frame and other administrative duties which include covering our busy front facing reception area.

Prif ddyletswyddau'r swydd

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a sound administrative background.

You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential as well as an excellent telephone manner.

You will be responsible for welcoming patients to the Endoscopy Unit covering reception duties, listing patients onto the appropriate waiting list and then contacting patients to book them an appointment within the correct timescale alongside other administrative duties. Knowledge of cancer pathway targets would be an advantage.

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • GCSE Level or equivalent in Maths/English Grades A-C
  • Able to use Microsoft Office
Meini prawf dymunol
  • NVQ level 2/3 Business Admin

Experience

Meini prawf hanfodol
  • Demonstrate knowledge of waiting list processes
Meini prawf dymunol
  • Recent past NHS experience
  • Knowledge of waiting list processes

Communication

Meini prawf hanfodol
  • Ability to develop good working relationships at all levels in a hospital environment
  • Ability to deal tactfully with a wide range of people including patients
  • Ability to priorities work and use initiative

Judgement skills

Meini prawf hanfodol
  • Able to use judgement to make decisions in order to solve problems / enquiries escalating as appropriate to the Waiting List Co-ordinator

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kate Bonar
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07812279982
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg