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Job summary

Main area
Gynaecology
Grade
Band 2
Contract
Permanent: Working hours will be Monday to Friday onsite 8am - 4pm
Hours
Full time - 37.5 hours per week (core hours 8am - 4pm Monday - Friday)
Job ref
164-7127502
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Nottingham University Hospitals
Town
Nottingham
Salary
£24,169 per annum
Salary period
Yearly
Closing
05/05/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Ward Receptionist

Band 2

Job overview

Are you enthusiastic, approachable, and passionate about delivering high-quality patient care?
Do you enjoy working as part of a supportive and dynamic multidisciplinary team?

Loxley Ward, based at the City Campus, plays a vital role in the admission of all planned surgical patients on site, including Gynaecology and Gynae-oncology cases. We care for both inpatient and day-case patients following surgery, providing a fast-paced and rewarding environment.

If you're looking to make a meaningful impact within a welcoming and professional team, we’d love to hear from you.

Get in touch to arrange an informal visit—we’d be happy to show you around!

Main duties of the job

  • Respond to enquiries in person or via telephone in a professional, courteous, and efficient manner.

  • Create and maintain patient health record files in accordance with Trust procedures.

  • Ensure strict confidentiality of all patient information, adhering to Information Governance (IG) policies at all times.

  • Retrieve and return patient health records from departments across the Trust as required.

  • Coordinate interpreting services for patients and families when necessary.

  • Accurately input and update patient information on relevant hospital IT systems.

  • Arrange and confirm follow-up appointments for patients, ensuring clear communication with both staff and patients.

  • Maintain a clean, organised, and welcoming reception area at all times.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! 

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Knowledge and skills

Essential criteria
  • Capable of using IT equipment and familiar with hospital systems
  • Demonstrate the ability to pass on information accurately

Communication

Essential criteria
  • Demonstrate clear and effective written and verbal communication skills

Experince

Essential criteria
  • Previous receptionist experience
Desirable criteria
  • Previous NHS receptionist experience ideal

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Etain Milner
Job title
Access Manager
Email address
[email protected]
Telephone number
07812 277026
Additional information

Amy Hodgett 

Gynaecology ASGM 

07812276112

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