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Job summary

Main area
Jubilee unit
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
164-7107271
Employer
Nottingham University Hospitals NHS Trust
Employer type
NHS
Site
Jubilee Unit
Town
Nottingham
Salary
£24,169 Pro Rata
Salary period
Yearly
Closing
27/04/2025 23:59

Employer heading

Nottingham University Hospitals NHS Trust logo

Ward Receptionist- Jubilee Unit

NHS AfC: Band 2

Job overview

An exciting opportunity on Jubilee Unit ,we are looking for a receptionist  to join our motivated and diverse team who thrive to deliver high quality safe care.

We are looking for an individual who is self motivated, has good time management and is able to work in a busy environment.  You must be excellent in written and oral communication skills with the ability to work as part of a team or autonomously. 

The post holder will also be required to provide a professional, efficient and comprehensive reception service on the Unit.  Staff are expected to be courteous and considerate at all times and have excellent customer care skills.

The role requires that you are able to liaise closely with patients and their careers, health care professionals and other colleagues in a courteous and professional manner.

Main duties of the job

The post holder will be required to provide a professional, efficient and comprehensive reception service within the Jubilee Unit

Fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patients treatment using paper based health records and information technology.  Staff are expected to be courteous and considerate at all time and have excellent customer care skills.

After training the post holder will be required to use the hospital systems including Care flow, Nervecentre and digital health records  to locate and accurately record the movement of patient’s medical records, ensuring all relevant documentation is prepared and made available within the case notes and that all admission duties are carried out to the correct guidelines. 

You may be required to attend to any other duties which may be required.

Please note that the successful applicant will be currently  required to work  Monday to Wednesday long days and this is subjective to change

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Qualifications

Essential criteria
  • Education in basic numeracy and literacy Evidence of personal development in previous employment
Desirable criteria
  • Competent at using current hospital computer systems such as Notis, Careflow and Nervecentre. Experience in keeping Nervecentre up to date to assist the smooth running of the ward. Completed Display Screen Equipment training Nationally recognised qualification in basic literacy and numeracy Keyboard skills
  • Previous employment within a health field/or working within a team Clerical experience
  • Ability to work in a noisy and demanding environment.

Experience

Essential criteria
  • Computer literate
Desirable criteria
  • Previous employment within a health field/or working within a team Clerical experience

Analytical and Judgement skills

Essential criteria
  • Judgement of when to refer issues to relevant senior staff Good time management skills

Planning and organisation skills

Essential criteria
  • Follow instructions accurately Ability to work on own initiative Calm and well organised Flexible Ability to manage own work load but assist any staff member where needed
Desirable criteria
  • Ability to work in a noisy and demanding environment.

Physical skills

Essential criteria
  • Ability to work in a noisy and demanding environment

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badgeadded for NUH

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rose Exley
Job title
Ward Sister
Email address
[email protected]
Telephone number
01159249924
Additional information

ext 77441

07977396739

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