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Crynodeb o'r swydd

Prif leoliad
Mobility Centre
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
164-6064527-A-A
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Mobility Centre - City Campus
Tref
Nottingham
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
16/07/2024 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Wheelchair and Limb Administrator

Band 2

Trosolwg o'r swydd

An exciting opportunity has arisen as we are looking for an enthusiastic candidate to join our friendly and dynamic administration team at the Nottingham Mobility Centre. If you possess excellent written and verbal communication skills, a positive attitude and are able to effectively prioritise your workload we would love to hear from you.

Visits to the department are encouraged!

Please note - the post will be capped at 30 applications, so early submission of application is recommended.

Prif ddyletswyddau'r swydd

Act as first point of contact for all of our service users and visitors to the department, providing a comprehensive reception and clerical service to patients, relatives and carers

Contacting patients to book and cancel appointments

Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service

Deal with sensitive information in a professional manner

Provide non-clinical advice and information to patients to enhance their experience within the service

Where appropriate accurately log patient information onto the relevant Trust information system and ensure that patient records are effectively maintained

Distribute patient records and information to other members of the multidisciplinary team as appropriate

Ensuring adequate stocks of stationery and clinical equipment, ordering as required and check and receipt goods received

Assist other clinical, reception or administrative staff in undertaking other duties such as photocopying, filing and sending letters

To liaise with other members of the multidisciplinary team to maintain the smooth and efficient running of the department

Update information on notice boards

Liaison with wheelchair contractor regarding orders, deliveries and collections

Support wheelchair service in ordering and delivery of wheelchairs

Gweithio i'n sefydliad

The wheelchair and amputee service sits in the Therapies and Rehabilitation Services Pathway in the Clinical Support Division at NUH.

We are a diverse pathway of AHPs and support staff, employing over 600 staff who work together to deliver the high quality care we aspire to.

Our HCPC registered AHP professionals comprise of physiotherapists, dietitians, occupational therapists, orthotists, prosthetists and speech and language therapists, and our other staff encompass professionals such as nurses, psychologists, administrative and clerical and support workers.

We have a Chief AHP to lead us on our strategic direction, and many of the pathway leadership team have pathway AHP backgrounds to support our staff. There are also Practice Development Therapists to support career development for all.

We’ve made a clear commitment to our patients and staff that We Listen, We Care. We will do all we can to ensure our patients get the best possible care we can give them.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

In addition to the below summary you need to familiarise yourself with full Job Description and person specification documents attached to this advert.

Essential skills

Ability to work well and efficiently under pressure

Excellent communication skills

Customer Care skills and empathy for the client group

Ability to work on own initiative and as part of a multi-disciplinary team

Proficient IT skills

Good organisational skills

Effective problem solving skills

Previous administrative experience

Understanding of confidentiality and the Trust policy regarding this

Desirable skills

Knowledge of hospital computer systems

Previous administrative experience in a clinical environment

Experience with dealing with the general public

Manyleb y person

Training and Qualifications

Meini prawf hanfodol
  • English and maths grade c or above

Experience

Meini prawf hanfodol
  • Competent in use of Microsoft packages Includes outlook, word and excel

Communication Skills

Meini prawf hanfodol
  • Clear and accurate verbal communication

Experience

Meini prawf hanfodol
  • recent experience in a reception/admin role
Meini prawf dymunol
  • Previous experience in NHS setting

Analytical and Judgement skill

Meini prawf hanfodol
  • ability to work on own initiative

Physical skills

Meini prawf hanfodol
  • ability to work for long periods at a computer

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Rosie Bainbridge
Teitl y swydd
Reception Supervisor
Cyfeiriad ebost
[email protected]
Gwybodaeth i gefnogi eich cais

Dean Eddyshaw - [email protected]

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg