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Crynodeb o'r swydd

Prif leoliad
Ophthalmology
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
164-6424849
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Queens Medical Centre
Tref
Nottingham
Cyflog
£22,383 PA
Cyfnod cyflog
Yn flynyddol
Yn cau
04/08/2024 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Receptionist

Band 2

Trosolwg o'r swydd

This is an exciting opportunity to join the Ophthalmology team within the Ambulatory Care Division of Nottingham University Hospitals NHS Trust.

We are looking to appoint to the following post;

Outpatient  Receptionist 

Band 2 

Full time - 37.5 hours per week 

Monday-  Friday between the hours of 8am - 6pm.  Due to ever increasing demands on our service there will be a need for weekend working in the near future.

Ideally the successful candidate will have customer service experience and knowledge of working within an outpatient environment.

In addition to the below summary  you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Prif ddyletswyddau'r swydd

The role includes working on a busy outpatient reception desk. You will be the first point of contact for patients, family and staff coming into the department. The main elements to the role are;

Meet patients, check and update personal information

Booking appointments

Deal with queries from patients and staff face to face and telephone

Work as part of a multi-disciplinary team

Ensure clinic outcomes are recorded in a timely manner

Present a professional, polite and courteous attitude at all times

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The role includes working on a busy outpatient reception desk. You will be the first point of contact for patients, family and staff coming into the department. The main elements to the role are;

Meet patients, check and update personal information

Booking appointments

Deal with queries from patients and staff face to face and telephone

Work as part of a multi-disciplinary team

Ensure clinic outcomes are recorded in a timely manner

Present a professional, polite and courteous attitude at all times

Manyleb y person

Training & Qualifications

Meini prawf hanfodol
  • To be educated to GCSE or equivalent standard including Maths and English

Communication and Relationship skills

Meini prawf hanfodol
  • Ability to develop good working relationships with medical and other hospital staff at all levels
  • Excellent communication skills with the ability to communicate with staff and the public at all levels.

Analytical and Judgement skills

Meini prawf hanfodol
  • Uses own initiative

Planning and organisation skills

Meini prawf hanfodol
  • Demonstrates an ability to organise own work schedule
  • Remains calm and co-operative under pressure or in difficult situations

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderadded for NUHArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Rainbow badge

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sharna Croft
Teitl y swydd
Deputy Service Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07713 097031
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg