Job summary
- Main area
- Outpatients
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 164-7075640
- Employer
- Nottingham University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Nottingham University Hopsitals
- Town
- Nottingham
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 01/04/2025 23:59
Employer heading

Outpatient Sister/Charge Nurse
Band 7
Job overview
The role will have responsibility in ensuring that patients and users are involved in their care. You should know about the projects relating to Outpatients service
Be visible and accessible to patients and staff alike. Providing visible evidence that their feedback is used to maintain standards or implement improvements that have an effect on their care.
Be an effective leader and role model, providing regular direct clinical care, in addition to ensuring effective use of non-clinical time to support the implementation of both clinical and non-clinical governance, facilitating the modernisation of patient services.
The Outpatient Sister/Charge Nurse will commit to the standards within the NUH Professional Practice model and embed within practice.
The post holder will be based at Nottingham University Hospitals covering QMC Campus Clinic 2 & Leengate Building, City Campus Main Outpatients and maybe asked to support the Treatment Centre Outpatient gateways. This role requires the post holder to work across NUH campuses.
Main duties of the job
Be accountable for the management of Outpatient service, patient care, maintain safe staffing levels and budgets, whilst ensuring that standards and the quality of care including the environment in which they are delivered, are maintained and improved.
To maintain a visible presence and be accessible in the clinical area to the clinical team, patients and service users, be available to visitors; enabling team members to ask questions.
Ensure all staff in the defined clinical area are competent in the use of equipment and have access to appropriate training
Lead by being visible and central to the multi-professional team, patients and relatives
Seek and actively participate in opportunities to develop the ward / service in collaboration with Clinical Lead / Matron
Ensure safe staffing levels and escalate any concerns to the Matron
Please see job description for further duties for this role.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Please see job description for further duties for this role.
Be accountable for the management of Outpatient service, patient care, maintain safe staffing levels and budgets, whilst ensuring that standards and the quality of care including the environment in which they are delivered, are maintained and improved.
To maintain a visible presence and be accessible in the clinical area to the clinical team, patients and service users, be available to visitors; enabling team members to ask questions.
Ensure all staff in the defined clinical area are competent in the use of equipment and have access to appropriate training
Lead by being visible and central to the multi-professional team, patients and relatives
Seek and actively participate in opportunities to develop the ward / service in collaboration with Clinical Lead / Matron
Ensure safe staffing levels and escalate any concerns to the Matron
Person specification
Training and Qulifications
Essential criteria
- Current Level one NMC registration
- Degree in health/nursing related studies
- Evidence of CPD
- Recognised teaching qualification
- Management qualification or relevant experience
Experience
Essential criteria
- A minimum of 3 years band 6 experience
- Experience of working with patient groups
- Supervision of registered and non registered staff
- Evidence of ability to mentor
- Ability to manage a clinical area effectively
- Evidence of leading change and lead new ways of working
- Significant band 6 experience including management and leaderships of staff groups
Desirable criteria
- Knowledge of budgets and finacial control
- Involvement in clinical governance
- Involvelment in shared governance
- Involvelment in selection and recruitment of staff
Communication and Relationship skills
Essential criteria
- Excellent communication skills both written and verbal
- Ability to motivate and support others to encourage effective team working
- Strong leadership skills
- Demonstrate negotiating and influencing skills
- Understands the importance of confidentiality and sensitive information
Analytical and Judgement Skills
Essential criteria
- Excellent problem-solving skills
- Experience of audit and audit tools
- Ability to work on own initiative but also as part of a team
- Ability to deal with clinical issues within defined procedures and guidelines
Planning and Organisation Skills
Essential criteria
- Ability to prioritise own workload and maintain consistent standards
- Demonstrates organisational skills and abilities
- Demonstrate effective time management skills
- Demonstrate effective time management skills
Desirable criteria
- Experience of staff appraisals and objective setting.
Physical Skills
Essential criteria
- Adaptable and flexible
- Confident
- Positive, enthusiastic and motivated
- Ability to perform a range of manual handling tasks
Other requirements specific to the role (eg be able to drive or work shifts)
Essential criteria
- Ability to travel cross site
- Ability to participate in an on call rota
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rebecca Wright
- Job title
- Outpatient Matron
- Email address
- [email protected]
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