Job summary
Employer heading
Support Worker- renal outpatients
Band 3
Job overview
An opportunity has become available for a clinical support worker to join the experienced team in renal outpatients.
Ideally, the successful candidate will be competent is venepuncture, taking ECGs and bladder scanning.
They will be expected to go to satellite nephrology clinics to assist consultants in their clinics. They will need to have a full driving licence and access to a vehicle.
They will be flexible in their work pattern covering 8-6, Monday to Friday (at present).
They will be a team player but be able to work independently as necessary.
Main duties of the job
The post holder will be based in Renal Outpatients but will be required to drive to clinics at other locations which are provided for by the renal team.
- Work as a member of the team providing a high standard of care to patients and their carers.
- Deliver high quality holistic care to patients with the indirect supervision of a registered nurse.
- Deliver efficient and effective care and communication between the multidisciplinary team, the patient, relatives and carers.
- Ensure the efficient organisation of the Renal Outpatients Department
- Provide specialist clinical skills e.g. venepuncture, ECG, Bladder scanning
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
Following appropriate training and with the indirect supervision of a registered nurse, participate in the patients’ pathway through the outpatient department.
1.2 Act as the patient’s advocate ensuring that their best interests are met.
1.3 Using the competency framework, carry out basic nursing care of the patient and their daily activities and promote patient safety, comfort, privacy, dignity and confidentiality, reporting any change in condition to the nurse in charge.
1.4 Consider and effectively deploy available resources to achieve safe care.
1.5 Always act with regard for the privacy and dignity of the patient. Cooperate with and participate in research and clinical audit undertaken in the clinical area in order to carry forward the development of research based practice.
1.6 Participate in the support and implementation of Essence of Care guidelines.
1,7 Use initiative in planning daily and weekly routines.
1.8 Carry out the role without the need for constant supervision and direction recognising limitations and seeking supervision when necessary.
1.9 Comply with all Trust policies with particular regard to the policies and
procedures carried out in the event of maintaining staff and patient safety.
1.10 Report all accidents and untoward incidents to the nurse in charge of the area and
complete an incident form in accordance with Trust policy.
1.11 Report problems with equipment and facilities to the nurse in charge
1.12 Be prepared to attend and undertake any necessary training, being aware of the
need to develop oneself and to strive to increase personal knowledge.
2. Communication
2.1 Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
2.2 Maintain accurate patient records.
2.3 Communicate with and provide support for patients’ relatives, carers and visitors.
2.4 Be aware of the need for confidentiality both within the written and spoken word and ensure correct storage of patients’ records at all times.
2.5 Liaise with other clinical areas as necessary for the coordination of patient care and the smooth running of the ward/unit/department.
2.6 Recognise the importance of personal contribution to morale.
3. Managerial
3.1 Support a culture of teamwork within the clinical area.
3.2 Collaborate with all members of the clinical area to ensure efficient running of the ward/unit/department.
3.3 Use resources effectively in order to provide quality patient care whist having an awareness of budgetary issues.
3.4 Supervise and support new staff.
3.5 Take all reasonable steps to ensure the safe keeping of patients’ property in accordance with Trust policy.
3.6 Welcome visitors and patients to the clinical area providing assistance, support and information where required.
3.7 Promote a professional, welcoming and uncluttered environment, keeping all areas safe, clean and tidy.
4. General
4.1 Be aware of need for own personal development.
4.2 Contribute to making the clinical environment conductive to learning and development where individuals feel able to discuss ideas and action as well as showing initiative.
4.3 Participate in educational programmes.
Person specification
Ongoing study
Essential criteria
- GCSE grade C maths and English or equivalent
Desirable criteria
- NUH care certificate completion or in process
Outpatient roles
Essential criteria
- Previous experience as CSW/HCA (band 2/3) in hospital setting
- Full driving licence and access to vehicle
- Able to work flexibly as part of team and independently as required
Desirable criteria
- Competent in venepuncture, ECG and bladding scanning
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jo Prest
- Job title
- Renal outpatients manager
- Email address
- [email protected]
- Telephone number
- 0115 9691169
- Additional information
For further information please contact Jo Prest, renal outpatients manager.
0115 9691169 Ext 77202
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