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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 2
Contract
Cyfnod Penodol: 12 mis (Fixed Term Contract)
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
186-370-25-MH
Cyflogwr
Nottinghamshire Healthcare NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Queens Medical Centre
Tref
Nottingham
Cyflog
£23,615 per annum (pro rata for part time)
Cyfnod cyflog
Yn flynyddol
Yn cau
10/04/2025 23:59

Teitl cyflogwr

Nottinghamshire Healthcare NHS Foundation Trust logo

Receptionist / Outpatients Officer

Band 2

Trosolwg o'r swydd

We have an exciting opportunity for a Receptionist within  Liaison Psychiatry based at Queens Medical Centre, Nottingham. The post holder will provide a high level, efficient, comprehensive, and confidential admin support service to the Liaison Psychiatry Team within  Older People Care Unit in Nottinghamshire. The role requires an individual who has a flexible approach to work and the ability to prioritise. This will include maintaining patient related records/databases, making appointments, and meeting and greeting patients.

Prif ddyletswyddau'r swydd

To work within the Outpatients Department at Queens Medical Centre supporting patients attending their appointments.  You will be expected to work as part of an administrative team supporting the full MDT.


To undertake office duties including diary management and message management, opening and distributing mail, operation of patient information systems, dealing with telephone calls and enquiries, production of documents, typing and photocopying, collating of documents and electronic filing as well as general administration support services.

Gweithio i'n sefydliad

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Efficient reception / customer service expertise. Efficient secretarial and admin support, diary management, message management, opening and distributing of mail, dealing with telephone calls and enquires, production of documents,  photocopying, collating of documents and electronic filing.

Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ 2 level in Business Administration or working towards
Meini prawf dymunol
  • ECDL, Medical Terminology,
  • Audio typing

Training

Meini prawf hanfodol
  • Microsoft Office i.e Database, Excel, Word, PowerPoint
Meini prawf dymunol
  • Minute taking

Experience

Meini prawf hanfodol
  • Scheduling/ Diary Management
  • Experience of working in a customer-facing role
  • Previous experience of working in an office environment
  • Ability to work as an effective team member.
Meini prawf dymunol
  • Experience of working within the NHS
  • Knowledge of Patient Information Systems
  • Minute Taking

Knowledge

Meini prawf hanfodol
  • Computer literacy including word, excel, outlook, database
Meini prawf dymunol
  • Maintain electronic records/information on computer

Skills

Meini prawf hanfodol
  • Excellent interpersonal/communication skills, including excellent written and oral skills.
  • Excellent telephone manner
  • Good interpersonal skills
  • Typing skills

Contractual Requirements

Meini prawf hanfodol
  • Ability to travel between venues
  • Requirement to complete Mandatory Training

Values and Behaviours

Meini prawf hanfodol
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity, and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Bathodynnau ardystio / achredu cyflogwyr

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Ellie Gorman
Teitl y swydd
Admin Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07464510379

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Duncan Macmillan House
Porchester Road
Mapperley
Nottingham
Nottinghamshire
NG3 6AA
Rhif ffôn
0115 667 0364 - Corporate/Mental Health Services
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg