Job vacancy: EPMA Communications Support Officer, Nottinghamshire Healthcare NHS Foundation Trust, Nottingham

Job summary

Main area: Communications
Grade: NHS AfC: Band 5
Contract: Fixed term: 12 months (1-year fixed team contract.)
Hours: Full time - 37.5 hours per week
Job ref: 186-037-25-CS

Employer: Nottinghamshire Healthcare NHS Foundation Trust
Employer type: NHS
Site: Duncan Macmillan House
Town: Nottingham
Salary: £29,970 - £36,483 pro rata per annum
Salary period: Yearly
Closing: 05/02/2025 23:59

EPMA Communications Support Officer

NHS AfC: Band 5

Detailed job description and main responsibilities

This role ensures that system users have access to well-maintained, relevant and up-to-date systems, managed in accordance with local and national guidelines. The post holder will lead and work methodically within the EPMA team, ensuring best practices are consistently applied across all activities.
They will oversee user access management for the Trust's systems, ensuring effective control and secure maintenance in compliance with Trust, Caldicott guidelines and relevant legislation.

Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person specification

Qualifications

Essential criteria

Degree-level qualification, NVQ Level 5 or equivalent training and knowledge.

Experience

Essential criteria

Experience of working in configuration/support role within IT systems, internal knowledge of clinical system configuration.

Desirable criteria

Experience of working to the Caldicott principles and the Data Protection Act.

Knowledge

Essential criteria

Strong knowledge of EPMA systems, Pharmacy stock control systems and other healthcare IT platforms, including their configuration, management, and day-to-day operation.
Thorough understanding of NHS policies, procedures and clinical workflows, particularly related to electronic prescribing and medicines administration systems.
Knowledge of reporting tools and methods for generating system reports that support decision-making and system optimisation.
In-depth knowledge of data protection regulations, including the Data Protection Act, GDPR, and Caldicott principles, to ensure compliance in handling sensitive patient and healthcare information.

Desirable criteria

Knowledge of NHS Data Standards and Data Quality requirements.

Skills

Essential criteria

Excellent communication, administration and organisational skills, showing a dedication to accuracy and detail.
Manages and prioritises workloads independently and within the team, ensuring tasks are completed efficiently and in alignment with team objectives.

Values & Behaviours

Essential criteria

All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Additional Information

The closing date given is a guide. We reserve the right to close the post early once we have received a sufficient number of applicants, so we advise you to submit your application early to prevent disappointment.
We will be requesting references by email. Please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.
The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
Communication regarding your application will be sent via email therefore, please ensure you regularly check your spam/junk folder.
In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.