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Job summary

Main area
n/a
Grade
NHS AfC: Band 8d
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
186-1379-24-CS
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Highbury Hospital
Town
Nottingham
Salary
£88,168 - £101,677 per annum
Salary period
Yearly
Closing
03/12/2024 23:59

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Associate Director of Participation, Coproduction & Patient & Carer Experience

NHS AfC: Band 8d

Job overview

This is an incredibly exciting opportunity for someone who has extensive experience of mental health services which could have been gained as a patient, carer or professional to lead the participation, coproduction agenda across our organisation whilst working closely with the communities we serve. Creating opportunities supported by building a culture, systems and processes where patients and those that care for them are actively involved in planning, shaping and delivering the services we provide using their experiences to challenge traditional models and approaches and co-produce ways of working for the future. An ability to think about using participation within our community health services and specialist services is essential.

Main duties of the job

The role will lead on a range of strategies, programmes, projects, and activities that build partnerships between service users, carers, staff, partners and communities served by the Trust to bring about changes to services, organisational culture and individual lives.

The role will lead and build an innovative approach to engagement, participation and coproduction including the development of Patient Leadership, introducing Participation Leads, and increasing numbers of Patient and Carer volunteers.

The principle purpose is to create a stronger and more equitable service where people are listened to and heard, where the experience and impact of services is respected, and which exists as a core component of the Trust’s quality and performance framework. Where Coproduction shapes policies, training, and mentorship, sets strategic priorities as well as individual’s care and treatment.

The postholder will lead the implementation of PCREF

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.

Detailed job description and main responsibilities

We want to hear from people who are passionate about improving services, who believe in true, authentic participation and will ensure those groups who are often marginalised or ignored have real opportunities for their voices to be heard and their experiences to drive the improvements we need to make. Responsible for complaints you will ensure feedback is not only responded and acted upon but used to learn , to understand ,to enable and enhance the services we deliver .With an absolute commitment to equity and a understanding of how transformational patient driven services can be ,you will use your drive, energy, influence to create a model of participation across our organisation with opportunities for genuine engagement and coproduction.

Person specification

Values

Essential criteria
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Qualifications

Essential criteria
  • Educated to master’s level or equivalent level of experience
  • Clinical/professional qualification or exceptional relevant experience
  • Specialist knowledge and demonstrable experience in leadership of large-scale change, and co-production, in health and social care or public services including project methodology, at postgraduate/doctorate level.
Desirable criteria
  • Current registration with a professional body

Training

Essential criteria
  • Relevant graduate/professional training and extensive post graduate training in the relevant field or evidence of equivalent experience and learning

Experience

Essential criteria
  • Exceptional experience gained across a wide spectrum of relevant practice. This will include specialist practice as well as working at a senior level in complex and demanding roles
Desirable criteria
  • may have a lived experience of using services or caring

Knowledge

Essential criteria
  • High level of specialist knowledge especially around the social and pollical context of the role

Skills

Essential criteria
  • Exceptional people skills, able to always work at multiple levels making sure people with a lived experience are valued and respected system wide
  • Exception strategic, planning and policy development skills that apply across complex and diverse systems and services
Desirable criteria
  • May have teaching and training skills, experience, or qualifications.
  • Involvement in research or publication in a relevant field of study

Physical Requirements

Essential criteria
  • Physically capable of undertaking the role (may include reasonable adjustments)

Contractual Requirements

Essential criteria
  • Full time post primarily working with colleagues from a Trust base. May include remote working where appropriate and agreed with line manager
Desirable criteria
  • Ability to work flexible work patterns that promote access and engagement with patients and carers

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Diane Hull
Job title
Chief Nurse
Email address
[email protected]
Additional information

Sam Cobb - Personal Assistant - [email protected]

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