Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administrator
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
186-830-24-CS
Employer
Nottinghamshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Retford Hospital
Town
Retford
Salary
£22,816 - £24,336 per annum (pro rata for part time)
Salary period
Yearly
Closing
09/07/2024 23:59
Interview date
24/07/2024

Employer heading

Nottinghamshire Healthcare NHS Foundation Trust logo

Administrator

NHS AfC: Band 3

Job overview

We have an exciting opportunity that has arisen in the Bassetlaw Community Paediatric Nursing, Learning disabilities Nursing and Occupational Therapy team. We are looking for an individual to provide an efficient, effective confidential general administrative service supporting the three teams.

The post holder will be expected to work on their own, using their own initiative within the guidelines set by Nottinghamshire Healthcare NHS Foundation Trust.

The position involves organising schedules, organising meetings, coordinating information and IT systems, organisation and facilitation of clinics, telephone service, databases, referrals, Set up and manage office systems efficiently and effectively.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

Provide an efficient administrative support service to the department.

Be proficient in the use of IT systems including:  Microsoft Office – Excel, Outlook, Word, Database & internal systems including, departmental information systems.

Produce high quality reports within agreed deadlines as required.

To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services to the department.

To deal with requests and enquiries and forward them to the relevant team member.

To arrange single and multi-agency meetings, booking venues, preparing agenda/attendance lists.

Take minutes of formal  meetings, type up and distribute within agreed timescales.

Ensure sickness, study and annual leave is recorded on the correct systems.

To have a working knowledge of departmental procedures.

To collect and maintain accurate team information with regards to training undertaken, PAD’s, Clinical Supervision and any other database.

To order equipment, stationery, sundries as required.

To work effectively both independently and as a team member.

To work within all Health & Safety guidelines and policies.

Responsible for own Mandatory Training requirements.

To cover other admin roles within the team as & when required.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team

Detailed job description and main responsibilities

  • Input OT referral, assign to caseload and create care plan
  • Send triage clinic appointment letters out
  • Manage therapy room diary and input triage dates for all therapists
  • Update OT folder, with clinic schedules and patient information
  • Liaise with parents to arrange OT triage appointments, document on S1 and add to appointment ledger
  • Attend OT allocation meetings
  • Attend monthly OT meetings, take minutes, distribute and action
    Scanning on to S1
  • Answer phones, take messages - input on S1
  • Manage answerphone/messages left
  • Send tasks on S1 for team, ensuring that queries are answered
  • Manage admin tasks within S1 – groups, calendars, manage task groups, reporting, scanning document types, address book, caseloads
  • Maintain photocopier, scanner.
  • Input SUCE Forms
  • Log Compliments on Ulysses reporting system
  • ESR – enter all team appraisals
  • Organise all practical training with CCN nurses, following completion of theory training with Training team. Track practical training, chase nurses and ensure recorded on S1 and maintain excel spreadsheet. 
  • Enter new referrals on to S1 and log on referral spreadsheet
  • Order stock, for nursing supply cupboard
  • Log cost of nursing orders for child specific budgets/claims to CCG
  • Book in blood clinic appointments
  • Order stationery
  • Manage EHCP requests via the HUB and forward requests out to the team, log on spreadsheet and track/chase as appropriate
  • Manage EHCP annual reviews, forward requests to team, update spreadsheet to track all requests, ensuring that they are done with timescales
  • Arrange and book rooms for clinicians safeguarding supervision.
  • Team meeting – produce agenda, take minutes, produce minutes, complete actions
  • Produce transition to adult report quarterly, arrange transitions pre-meeting and attend meeting and take minutes and input updates on to report.
  • Adapt to transition report to CCG report format
  • Organise PAT testing for office equipment
  • Organise PAT testing for medical equipment and maintain asset register
  • Organise repairs of faulty equipment with Avensys
  • CHC Nurse admin support – meet monthly, highlight impending reports, support nurse with admin and track completions, submit reports to ICB
  • Order PPE.
  • Attend monthly LD allocation meetings – send out letters, discharge as required
  • Send Feedback letters out to encourage feedback for all discharges
  • Manage shared CCN/LD in box – distribute emails and highlight new referrals
  • Combined clinics – ensure team aware to attend where appropriate, task team as necessary
  • Manage LD referrals and opt in responses
  • Admin for LD team – appointment/general/discharge letters, scanning, appointments, telephone calls
  • Create training documents and train staff where required
  • Attend monthly one to ones with Band 4 Admin Lead
  • Attend Admin SPA meetings
  • Attend Nursing Admin team

 

Person specification

Qualifications

Essential criteria
  • Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
  • RSA/OCR level III or equivalent

Skills

Essential criteria
  • Excellent interpersonal/communication skills, including excellent written and oral skills.
  • Administrative Skills
  • Excellent telephone manner
  • Good interpersonal skills
  • Good numeracy and literacy skills

Experience

Essential criteria
  • Scheduling/Diary Management
  • Minute taking
  • Experience of working in a customer-facing role
  • High Level Microsoft Office software
  • Previous experience of working in an office environment
  • Ability to relate to a wide range of people
  • Able to use own initiative within agreed protocols
  • Ability to work as an effective team member
Desirable criteria
  • Experience working within the NHS

Knowledge

Essential criteria
  • Computer literacy including word, excel, outlook, database
  • Maintain electronic records/information on computer

Employer certification / accreditation badges

Employers for CarersApprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracey Whiteley
Job title
Occupational Therapy service Lead
Email address
[email protected]
Telephone number
01909 501 707
Additional information

Tracey is available Monday to Wednesday 9am-5pm alternatively contact Jodie Bann on 01909 501 707 option 3

Apply online nowAlert me to similar vacancies