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Detailed job description and main responsibilities

To set up and manage information systems applying some level of analysis against agreed criteria and assists in the preparation of reports and present findings clearly to a range of audiences.  Chase progress where information is lacking.

Multi-task and plan work for short; medium and long term timescales.  Plan and organise sometimes complex activities requiring adjustments to be made e.g., resolving conflicting appointments and arrange meetings with a number of participants with complex diaries.

To ensure the efficient day-to-day coordination of services between patients/carers, MDT members, internal and external agencies for the purpose of managing the coordination of Transforming Care Programme Reviews (CTRs)

To contribute to the development, implementation, and evaluation of processes and procedures, negotiating alterations according to changing local, national and organisational needs.

Liaise directly with outside agencies e.g., commissioners, senior managers, Provider Collaboratives, identifying and establishing links with the correct individuals for each patient’s care.

To ensure action plans resulting from external reviews are received and disseminated appropriately.  Maintaining a database of all outstanding actions, reporting progress regularly.

Produce high quality reports withing agreed deadlines as required. 

Be the first point of contact for matters relating to Transforming Care by telephone, email or correspondence.

Providing information to staff and other agencies both internal and external in relation to the patients Transforming Care Review 

To provide administrative support, using appropriate software packages, working to strict timescales and to a very high standard of accuracy, following correct organisational standards. 

Required to prioritise own workload, working effectively using own initiative and working without direct supervision.

Maintain high levels of confidentiality when dealing with sensitive patient information.

Responsible for ordering stock and non-stock items as required, managing purchase orders, blanket orders, and good receipt notices.

 Responsible for own Essential Training requirements

To undertake any other duties that would be a reasonable expectation of the role.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa