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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Fixed term: 8 months (.)
Hours
Part time - 30 hours per week
Job ref
214-CSTO-6503657-A
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton-In-Ashfield
Salary
£22,383 per annum pro rata
Salary period
Yearly
Closing
06/08/2024 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Outpatient Clinic Receptionist

NHS AfC: Band 2

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

_______________________________________________________

Job overview

⭐Come and Join our Team of Outpatient Receptionists⭐

We have a part-time temporary position available. Weekend work will be part of this role on a rota basis, to meet the needs of the service, this will be discussed in detail at interviews. As well as a generous annual leave allowance, full pension options, options for flexible working, our staff can take advantage of a huge range of staff benefits.

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.

Requirements:
- Proficiency in computer skills and the ability to navigate our various computer systems competently.
- Solid customer care skills and prior experience, preferably in an office or reception setting.
- Flexibility in your approach to work, including a willingness to cover reception in any Outpatient area. You may also be asked to provide reception coverage at our Ashfield Community Hospital site.
- Availability to work any day of the week between 8:00 am and 8:00 pm to accommodate the needs of our clinics (rotas will be provided in advance).
- Directing patients to the correct clinic if they are in the wrong area.
- Managing outgoing patient appointments once they have been seen by their consultant.
- Ensuring prompt handling of all missing outcomes in accordance with the trust's policy.
- Regularly participating in mandatory training.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification document

Working for our organisation

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.        

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Detailed job description and main responsibilities

To understand the role in more detail, please read the attached job description and person specification document

Person specification

Knowledge

Essential criteria
  • Computer literate, with experience of using a keyboard.
  • Excellent communication skills.
Desirable criteria
  • Knowledge of PAS or NHS in general
  • RSAII or ECDL

Qualifications

Essential criteria
  • Good standard general education
Desirable criteria
  • IHRIM

Further Training

Desirable criteria
  • Knowledge and use of PAS

Experience

Essential criteria
  • Clerical experience
  • Customer care experience.

Contractual Requirements

Essential criteria
  • Regular attendance and willingness to work flexible hours as necessary

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amie Dallman
Job title
Outpatient Reception Coordinator
Email address
[email protected]
Telephone number
01623622515
Additional information

Please contact Amie Dallman ([email protected]), Jill Russo or call 01623622515 ext 2371 for further information.

 

 

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