Crynodeb o'r swydd
Teitl cyflogwr
Womens and Childrens Triage Co-ordinator
NHS AfC: Band 3
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
_______________________________________________________
Trosolwg o'r swydd
An exciting opportunity is available to join the Gynaecology team at King's Mill Hospital as a Triage Co-ordinator on a 9-month fixed term contract.
The role provides administrative support and coordination of high quality patient care to those affected by gynaecological cancer. The successful candidate with be a point of contact for patients throughout their hospital attendance to ensure accessible and customer focused care.
You will work alongside a multi-disciplinary team to ensure administrative support throughout the patient's journey at Sherwood Forest Hospitals. Key responsibilities include:
- Contacting patients by telephone to confirm upcoming appointments
- Proactively monitor and optimise the booking of all clinic
- Liaise with Consultants, Doctors and Specialist Nurses as require
- Provide a patient centred and timely and efficient response
- Organise, plan, and prioritise workloads sufficiently and effectively
If you are passionate about ensuring high standards of patient care and want to make a difference in those undertaking cancer treatment, we encourange you to apply for this role.
Prif ddyletswyddau'r swydd
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Gweithio i'n sefydliad
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To see the full detailed job description and main responsibilities of the job please refer to the job description attached.
Manyleb y person
Knowledge Requirements
Meini prawf hanfodol
- Computer literate, with experience of using a keyboard with a high level of accuracy
- Knowledge of NHS or service provider in general
- Thorough knowledge of healthcare administrative systems and processes
- Knowledge of databases, spreadsheets i.e. Careflow, Dragon, ICE, Orion, Excel, or similar applications
- Experience of using a full range of IT/Patient data systems
- Confidentiality and Data Protection
- Health and Safety
- Equality and diversity
Meini prawf dymunol
- Sound office clerical background providing knowledge of relevant procedures
- Experience of using a full range of IT / Patient data systems – As applicable to speciality
Qualifications
Meini prawf hanfodol
- Good general education with GCSE English at grade C or above, (or equivalent)
- RSA II (or equivalent)
Meini prawf dymunol
- Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
- NVQ in Customer Care
- nstitute of Health Records & Information Management Diploma (IHRIM)
- European Computer Driving Licence
- Shorthand speeds of 80wpm
Further Training
Meini prawf hanfodol
- On the job training.
Experience
Meini prawf hanfodol
- Quality Customer Service
- Previous NHS knowledge and experience
Contractual Requirements
Meini prawf hanfodol
- Regular attendance and willingness to work flexible hours as necessary
Gofynion ymgeisio
Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jessica Devlin
- Teitl y swydd
- Operations Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01623622515
Rhestr swyddi gyda Sherwood Forest Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector