Job summary
- Main area
- Administration - Child and Adolescent Mental Health Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Flexible working available, however must include working a Friday)
- Job ref
- 267-OC6423876
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Temple Court
- Town
- Bristol
- Salary
- £25,147 - £27,596 pro-rata
- Salary period
- Yearly
- Closing
- 06/08/2024 23:59
Employer heading
Team Administrator - CAMHS - Keynsham
Band 4
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Job overview
Are you passionate about the emotional wellbeing of children and young people?
If so, the Bath and North East Somerset (B&NeS) Mental Health Support Team are looking for a part time administrator to compliment our current administration provision.
We are a friendly and welcoming team which consists of a Clinical Lead Psychologist, Clinical Team Manager, Deputy Team Manager, Supervisors, Education Mental Health Practitioners and an administrator.
Main duties of the job
Our clinical team provides interventions to 46% of schools across B&NES. As the team has developed, we require additional support to help clinicians with administrative requirements of their role.
Alongside another team administrator, the post holder will support the clinical team with ensuring that referrals are processed and allocated on the electronic health care record system (Rio). They will have frequent contact with parents / carers and young people to arrange appointments.
The role will involve ensuring that materials required for interventions are readily available. The post holder will require excellent organisation skills to ensure a smooth running of the office environment to support clinicians.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
- Calling young people or parents / carers to book in appointments and to ensure correct outcome measures are completed in advance of appointments where possible.
- Process new referrals and accurately record patient information and treatment on a spreadsheet.
- Use electronic health care records system to record the current status of referrals.
- Answering telephone calls and taking accurate messages for clinicians.
- Sending assessment and discharge letters
- Supporting clinicians with printing intervention materials to be readily available to collect from the office.
- Use relevant systems such as eProc for the use of ordering items required for the team.
- Creating agendas and minuting meetings
- To pull data from reporting systems as required
Person specification
Knowledge
Essential criteria
- Good all-round IT knowledge.
Qualifications
Essential criteria
- Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an Administration role.
- GCSE English and Maths.
Desirable criteria
- Administration/secretarial qualifications
Skills
Essential criteria
- Excellent organisation skills.
- Proficient with MS-Office suite, in particular Excel, Word and Outlook.
- Competent user of MS-Teams.
- Able to work effectively under pressure/cope with distractions.
Experience
Essential criteria
- Relevant experience of working in an office environment as an administrator.
- Experience of managing diary systems and tracking information.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ceri Webb
- Job title
- Clinical Team Manager
- Email address
- [email protected]
- Telephone number
- 01865 903957
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