Crynodeb o'r swydd
- Prif leoliad
- Oncology and Haematology
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Per annum pro rata)
- Cyfeirnod y swydd
- 321-SUW-6366113-B3
- Cyflogwr
- Oxford University Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Churchill Hospital
- Tref
- Headington
- Cyflog
- £22,816 - £24,336 Per annum pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 16/07/2024 23:59
Teitl cyflogwr
![Oxford University Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/267.png)
DTU Administrator
NHS AfC: Band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Trosolwg o'r swydd
The Oncology/Haematology department are looking for an enthusiastic and motivated individual to join our administrative team within the Day Treatment Unit (DTU) at the Churchill Hospital, Oxford. This post would suit someone who particularly enjoys a patient facing role as a key element involves welcoming and dealing with patients visiting the unit to receive their treatment and providing admin support to the clinicians.
Back-office responsibilities include updating the Electronic Patient Record (EPR) ensuring all appointments have been booked. You will need to possess good communication and interpersonal skills, be proactive and be a good team player. If you would like to make a positive contribution to a patient’s care experience, then we would like to hear from you.
For an informal chat please contact Nicole Cosma, DTU Team Leader, on [email protected]
Prif ddyletswyddau'r swydd
To be a member of the Day Treatment unit (DTU) and provide a comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital and efficiently managing the processes underpinning the service: management of our databases (EPR, ARIA) chemotherapy delivery across day services, helping with patient queries and booking transport.
Be able to have sensitive and compassionate manner with patients and relatives who are in relative states of emotional distress in view of delicate nature of the disease area.
Gweithio i'n sefydliad
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For full details of the role and responsibilities, please refer to the attached Job Description.
· Administrative support (DTU)
1. Use EPR to capture all patient activity on a daily basis within DTU; this includes being able to complete waiting lists, admissions/discharges, ward attenders and appointments.
2. Use other software systems such as ARIA to sense-check input of data on EPR.
3. Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how this applies to patients being referred to Oncology/Haematology.
4. Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how this applies to patients being referred to DTU.
5. Answer the telephone and take messages from patients, relatives, doctors, allied health care professionals etc and deal with any queries as appropriate.
Reception/Ward Clerk Role (DTU and Outpatients)
1. Be responsible for greeting all new patients, relatives and visitors and direct them to the appropriate member of staff/area while demonstrating excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
2. Answer the telephone courteously and direct enquiries as appropriate.
3. Liaise with other departments within the hospital to book any requested investigations.
4. Assist with any transport queries as required; checking the system for the week ahead and updating clinical staff of any patients arriving on hospital transport with special needs. On a daily basis liaise with ambulance staff as patients arrive regarding return journey and book this when patient is ready to leave.
5. Be responsible for updating EPR and ARIA.
6. Assist with resolution for IT queries – equipment or software (e.g. carts)
7. Provide cover as needed to man outpatients reception, working with the Reception team to ensure all essential duties are undertaken and completed in a timely manner.
Manyleb y person
Education/Qualifications
Meini prawf hanfodol
- Good general level of education (e.g., 5 GCSEs/BTEC grade C or above or equivalent)
Experience
Meini prawf hanfodol
- Proficient in use of MS Office
- Experience working in a team as well as independently
Meini prawf dymunol
- EPR/Aria Trained
- Previous experience in the NHS/Public Sector
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Nicole Cosma
- Teitl y swydd
- DTU Team Leader
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Oxford University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector