Job summary
Employer heading
Ward Clerk
NHS AfC: Band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
An exciting opportunity has arisen for a Ward Clerk to join the Robin's Ward Theatre Direct Admissions Team. We cater for a variety of specialities including Plastics, ENT, Ophthalmology, Neurosurgery and Maxillofacial surgery.
Main duties of the job
The post holder will need to have administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively. You will need to have experience with patient management systems and be prepared to undertake further training as required.
The role will involve meeting and greeting patients and their families arriving on both reception areas, inputting patient details onto the patient administrative system, requesting and tracking patient notes, scanning notes, taking telephone calls, admitting and discharging patients on the patient management systems.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilities
The successful post holder will play a vital role in ensuring clerical and administrative support is maintained and upheld. The post holder is expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team.
Previous experience would be advantageous, but full training on the hospital systems will be given.
Person specification
Experience
Desirable criteria
- Experience of working within the NHS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Bowsher
- Job title
- Ward Administrator Team Lead
- Email address
- [email protected]
- Telephone number
- 01865231255
- Additional information
Olivia Freeman Ward Manager 01865234119
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