Job summary
- Main area
- Child and Adolescent Mental Health Services - Administration
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Hours to be worked over a minimum of 3 days (Wednesdays and Thursdays are essential days for this role))
- Job ref
- 267-OC6453784
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- BSW CAMHS In Reach Team, Wiltshire CAMHS
- Town
- Melksham
- Salary
- £28,407 - £34,581 Pro rata
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
- Interview date
- 05/08/2024
Employer heading
Business & Performance Manager - In Reach - CAMHS - Melksham
Band 5
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Job overview
Would you like to be part of a dedicated team committed to making a difference to the families we support?
As part of the BSW CAMHS In Reach service development, we have a new exciting opportunity for a dedicated Business and Performance Manager within the team. The BSW CAMHS In Reach Team is a relatively small but bustling team.
As the team Business and Performance Manager you would support the In Reach team and Clinical Team Manager in striving to meet the teams shared goals, key performance indicators and support the Oxford Health foundation trust values to demonstrate standards that are caring, safe and excellent. Working as part of Oxford Health Foundation Trust you will make a difference to peoples lives from the moment you start.
You will have experience of working in a team, providing administrative support in an office environment and remotely. Effective communication skills are essential to the role as well as the need for excellent verbal and written skills.
These skills are imperative for producing accurate reports and letters, maintaining filing systems and up to date records and taking accurate meeting minutes. We expect you to have a good working knowledge of Microsoft Office packages and a keen nature to expand your learning in existing and new applications.
Main duties of the job
You will be providing administrative support to the Clinical Team Manager and clinical colleagues which includes; producing letters, monitoring central inboxes, supporting clinical meetings with minute taking, entering information on our electronic patient record (RIO), managing diary appointments and clinic management, data entry and scanning documentation.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
- To manage and co-ordinate the production, analysis and presentation of a range of performance and business reports for the team, ensuring that information provided is timely, relevant, and accurate.
- To develop and facilitate the local performance framework ensuring timely and accurate data collection and submission, working closely with Team Manager, Service Manager and Data Quality Improvement Lead.
- To support the Clinical Team Manager with tasks related to the management of the team. To take a lead on non-clinical tasks that require direction from the Clinical Team Manager but can be fulfilled through being delegated. Specifically including development of the service through project work and monitoring finances. Other tasks include organising Away Day’s, coordinating staff induction programmes, coordinating staff training events. Supporting with the management of rotas, administrative tasks in relation to absences, undertaking audits and supporting clinicians within BSW CAMHS In Reach team with administrative tasks.
- To work with the BSW Senior Management Team on specific projects involving the production, analysis, and presentation of a range of performance and business reports for service areas ensuring that information provided is timely, relevant and accurate.
Person specification
Qualifications
Essential criteria
- Educated to at least Degree Level or equivalent with evidence of numerical skills.
- Evidence of continuous personal and professional development.
- IT literate with advanced skills in Microsoft Excel, Word, PowerPoint.
Desirable criteria
- Business Administration or Management qualification
Skills
Essential criteria
- Excellent organisational and interpersonal skills.
- Excellent written and verbal communication skills.
- Highly numerical and good analytical skills.
- Ability to multitask, deal with conflict and demanding priorities.
Experience
Essential criteria
- Positive, reliable and flexible approach with practical problem -solving abilities.
- Experience of the development of administrative systems and procedures.
- Experience and evidence of analysing, interpreting and presenting information.
Desirable criteria
- Previous experience of working in a healthcare environment.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachel Watts
- Job title
- BSW CAMHS In Reach clinical team manager
- Email address
- [email protected]
- Telephone number
- 07919396862
List jobs with Oxford Health NHS Foundation Trust in Administrative Services or all sectors