Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
267-CS6538374
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
The Lodge, Slade Site
Town
Oxford
Salary
£26,530 - £29,114 Pro rata
Salary period
Yearly
Closing
01/10/2024 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Clinic Administrator

NHS AfC: Band 4

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We know Job Descriptions and Specifications can sometimes be long which can be off-putting for some people, and we don’t want to let that deter you from applying.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you!


 

Job overview

We are looking for an experienced administrator to join us on a part-time basis (30 hours per week) as Clinical Administrator at our Oxford Health Specialist Psychological Intervention Centre (OHSPIC) Clinic based at The Lodge in Oxford. 

You'll be working in a specialist clinical service processing finance and clinical administration using our RiO system. You'll also deal with telephone enquiries and triage and process patient communication letters and appointment bookings. 

If you thrive in a busy office environment where you can make a difference to patient care and deliver a high quality service, we would love to hear from you! 

 

Main duties of the job

Your main duties will include:

  • Finance administration including funding letters and spreadsheet maintenance
  • Clinical referrals on RiO system including allocation patients to therapists and discharge letters
  • General administration including telephone queries, emails and appointment bookings 

Please refer to the job description attached for a comprehensive list of duties 

 

Working for our organisation

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible 

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

Please refer to the job description and guidance notes attached for further information on this role

Person specification

Skills, Knowledge and abilities

Essential criteria
  • Experience of using patient databases
  • Proven ability to work as a member of a team in an office environment
  • Excellent telephone and communication skills
Desirable criteria
  • RiO

Qualifications – Academic/Skills/Professional

Essential criteria
  • GCSE A-C or equivalent in English and Mathematics
Desirable criteria
  • A Levels
  • NVQs in Admin or related subject

Experience

Essential criteria
  • Extensive experience in an office environment
  • Call handling experience
Desirable criteria
  • NHS experience
  • Experience of working in a Health or Social Care setting

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Wickenden
Job title
Senior Specialist Clinic Administrator
Email address
[email protected]
Telephone number
01865 902833
Additional information

At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own. 

Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application. 

Apply online nowAlert me to similar vacancies