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Detailed job description and main responsibilities

Please contact us by email in the first instance and register your attendance to one of the peer support worker information sessions. These sessions will help you understand more about the role so you can make an informed decision if the job is right for you and will benefit your application. If after this you would like a phone call, please let us know by email and we will try our best to arrange this for you. 

Please note, applications for this role close on Sunday 4th August. Interview dates will take place between Wed 28-Aug to Mon 2nd Sep 2024

As part of our services across Oxfordshire, we are implementing Keystone Mental Health & Wellbeing Hubs to support GP practices with Mental Health assessment and support for patients in their communities.   The hubs have been developed to improve the health and wellbeing of people who experience serious and complex mental health difficulties in the community.

Peer support workers assist clients to identify their goals and aid in their recovery process by drawing on their own lived experience of recovery.

Team working hours are Mon-Fri 9-5 based in Kidlington and Oxford  

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Does the candidate require a drivers licence? No, but must be able to use public transport to get to the base and client appts as required.

Oxford Health offer the Peer Support Training programme as a nationally recognised accredited Level 3 Apprenticeship (fully funded by Oxford Health).

The Peer Worker Apprenticeship is completed over a period of 15-19 months depending on whether a Peer Support Worker works part time or full time (22.5-37.5 hours).

Eligibility criteria to enrol on the Apprenticeship includes having GCSE/Level 2 Maths and English qualifications. You will be expected to provide evidence of these qualifications. If you do not have these qualifications, we would still welcome your application for consideration, but you would need to complete The Trust’s functional skills courses on Maths and/or English whilst in the role before enrolling on the Apprenticeship. All new Peer Support Workers will be provided with training for the role and support from a tutor and supervisor within their working hours.

Lived experience:

• Drawing on lived experience of mental health to provide emotional and practical support to an allocated group of service users to promote their recovery. This may include avoidance of admission and/or promoting recovery for inpatient’s by helping them to identify and build their own support network
• To support service users to engage effectively with care being offered and access appropriate services
• Drawing upon lived experience & using active listening to inspire hope, offer empathy, empowerment, confidence building & validate a service users’ feelings
• To build relationships that are founded on the value of mutuality which will facilitate the provision of regular and practical support, both one to one and via group facilitation, to service users in developing and managing independence and maintaining dignity and self-respect
• Where appropriate challenge discrimination and reducing the stigma of mental ill health.
• To positively promote independent living of service users through role-modelling individual recovery journeys
• To have the individual service user’s needs always at the forefront of the PSW’s practice and to use the skills incorporated in the Peer Support Training to underpin their practice
• To build rapport with service users, whilst maintaining professional boundaries, drawing on both experience and knowledge of the service user perspective and an evidence-based approach.