Job summary
- Main area
- Community Services
- Grade
- Band 3
- Contract
- Permanent: 22.5 hours - Reception hours Monday - Fridays 8.30am-4.30pm
- Hours
- Part time - 22.5 hours per week (Monday- Fridays 8.30am-4.30pm 3 days per week)
- Job ref
- 267-CH6383583
- Employer
- Oxford Health NHS Foundation Trust
- Employer type
- NHS
- Site
- East Oxford Dental Clinic
- Town
- Oxford
- Salary
- £22,816 - £24,336 per annum | pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Dental Receptionist (Witney Dental Clinic)
Band 3
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Job overview
An exciting opportunity exists to join The Oxfordshire Community Dental Service as a Dental Receptionist!
We are a Countywide Dental Service providing a range of Special Care Dental treatment tailored to meet the individual needs of the patient whilst ensuring access.
We are currently looking to recruit an experienced, motivated Receptionist with excellent front of house and communication skills to work within our East Oxford Dental Clinic. The clinic provides specialist, emergency and routine dental treatment for patients within priority groups.
This role is part time 22.5 hours per week
Main duties of the job
The receptionist will deal efficiently and sympathetically with patients, face to face and over the phone, be computer literate and able to work in a modern, fully computerised clinic. Experience in word processing, spreadsheets and e-mails are necessary, along with the ability to audio type.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
Previous experience in a dental environment would be advantageous, but not essential as full training will be given. You will also be required to take payments from patients and bank monies appropriately. At times there will be need for you to provide cover at our other clinics, therefore the ability to travel between sites is required.
Person specification
Qualifications
Essential criteria
- Literacy and Numeracy GCSEs or equivalent
- Confident with Microsoft Office 365
Experience
Essential criteria
- Experience of keyboard and willingness to learn dental specific computerised systems
- Experience in general office work
- Experience of management of appointments and accurate handling of cash, receipts and banking procedures
Desirable criteria
- Experience of working with dental IT system/reception work
Personal Qualities
Essential criteria
- Excellent customer service skills
- Able to work effectively as part of a team
- Adaptable to changing circumstances and flexible in approach to working
- Self-motivated and able to use own initiative and to work under pressure
- Effective organisational skills including the ability to prioritise, plan and complete work
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chloe Lewis
- Job title
- Clinical Services Manager
- Email address
- [email protected]
- Telephone number
- 01865 9040401
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Misty Dawson
Interim Dental Nurse Team Manager
01865 904040
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