Crynodeb o'r swydd
- Prif leoliad
- Administrative and Clerical
- Gradd
- NHS AfC: Band 7
- Contract
- Cyfnod Penodol: 12 mis
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
- Cyfeirnod y swydd
- 321-NOTSS2-6406712-B7-PUB
- Cyflogwr
- Oxford University Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Oxford University Hospital Foundation Trust
- Tref
- Oxford
- Cyflog
- £43,742 - £50,056 per annum pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 16/07/2024 23:59
Teitl cyflogwr
Service Manager Specialist Surgery fixed term
NHS AfC: Band 7
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Trosolwg o'r swydd
An exciting opportunity has arisen for a Service Manager within Specialist Surgery this role is vital for the efficient running of Clinical Services. Here is a breakdown of the key responsibilities and attributes required for this position
Management: Day-to-day operations of the Services, ensuring that it runs efficiently and effectively. Supervise and provide leadership to staff, ensuring that they are motivated, well-trained, and delivering their responsibilities effectively Quality & Performance: Lead in delivering key quality, performance, and financial plans, striving for continuous improvement and adherence to service objectives and standards Strategic Planning: Develop and implement strategic plans for the Clinical Directorate, contributing to the achievement of objectives and enhancing healthcare delivery in the local community Organisational Skills: The ability to effectively manage and prioritise tasks to ensure the smooth operation of Clinical Services Communication: Excellent communication skills as this role involves collaborating with various stakeholders and ensuring clear and effective communication throughout the Clinical Directorate Pressure Handling: Given the dynamic nature of healthcare, the Service Manager should be capable of working well under pressure, making informed decisions, and maintaining composure Teamwork: Being a key team player is crucial, as this role involves working across organisational boundaries and collaborating with a diverse group
Prif ddyletswyddau'r swydd
Work closely with the DDM, DM, CD & Matron to develop a comprehensive and viable business plan for a services and the Directorate. Ensure that the business plan aligns with the overarching Directorate and Trust business plan, incorporating the demand for services from the Trust and staying updated with local and national healthcare trends
Assist the DDM, DM in establishing clear performance targets for activities, finances, outcomes, and utilisation within the service. Continuously monitor performance against these targets, identifying variances promptly. Address discrepancies with strategic interventions to ensure effective service delivery and maintenance of high standards.
Provide strong leadership to staff within the service, fostering a positive and motivating work environment. Invest in staff development and training programs to enhance skills and keep the team updated with best practices.
Involve stakeholders in the development and enhancement of services, fostering a patient-centric approach. Foster a culture of openness within the Clinical Directorate, encouraging transparent communication among staff, patients, and stakeholders. Seek feedback from patients and staff, valuing their insights and using this information to improve services and standards of care.
Build collaborative partnerships with other healthcare providers, community organizations, and relevant stakeholders to enhance the range and quality of services provided within the Clinical Directorate.
Gweithio i'n sefydliad
Specialist Surgery is one of the Directorates that makes up NOTSSCaN Division within Oxford University Hospitals NHS Foundation Trust covers four sites across the county.
Specialist Surgery includes Ear Nose & Throat, Plastic Surgery, Oral & Maxillofacial Surgery, Vascular Surgery and Head & Neck Unit.
Specialist Surgery is a well led, friendly and collaborative place to work. You will be working closely with a dedicated and caring multi-disciplinary team who strive to uphold all the Trust values.
Specialist Surgery offers a vast number of opportunities for career progression and for you to expand your knowledge.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Achieve patient access standards and activity targets with the available resources.
Monitor and take action to ensure that all quality, productivity and profitability targets are achieved.
Develop services in line with the Trust’s strategic direction.
In line with Clinical Directorate and Trust strategy, develop best practice, service modernisation and improvement plan for the area, to enhance the patient experience and deliver value for money.
To be accountable for delegated budgets within designated clinical units and ensure the achievement of financial balance.
Support the development and delivery of cost improvement programmes and manage expenditure within designated control levels.
Prepare monthly activity and trend reports for designated Clinical Services to enable accurate forecasting of performance against key financial, service and quality targets and standards.
Assist the OSM in the preparation of business cases for all aspects of the Clinical Directorates activities.
Work directly with the Clinical Leads of designated Clinical Services regarding financial procedures and use a balance scorecard approach to provide monthly summaries of financial and activity performance for relevant meetings, highlighting areas of variance.
In conjunction with the OSM, CD and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trust’s Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance.
Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits within designated clinical units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit.
Manyleb y person
Education/Qualifications
Meini prawf hanfodol
- Postgraduate management qualification or relevant experience.
Experience
Meini prawf hanfodol
- Acute operational management experience, in a complex organisation.
- Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
Meini prawf dymunol
- Experience of designing/ improving business systems and processes. Project Management experience
Knowledge
Meini prawf hanfodol
- People management experience, preferably within an NHS environment. Experience working within an NHS environment Secretarial and administration experience Communicating with members of the public. Working effectively in busy office environment. Evidence of positive, innovative approach to management issues. Management of financial & Physical Resources. Experience of dealing with ‘highly
- Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
Meini prawf dymunol
- Familiarity with the Trust EPR system and other electronic patient administration systems. Familiarity with medical records and clinical correspondence. Working with outsourced typing function. Touch typing
Skills, Personal Qualities and Abilities
Meini prawf hanfodol
- Results orientated and delivery against targets and deadlines
- Able to present well-reasoned and structured argument orally and in writing.
- Skilled in influencing and persuading others to deliver in the context of organisational operational goals and strategic objectives.
Meini prawf dymunol
- Political awareness – ability to perceive impact of actions on the decisions and activity of others.
Interests and Motivation to the Job
Meini prawf hanfodol
- Desire to succeed and make a real impact on the quality of care and efficiency of services provided
- Committed to achievement of overall Trust performance and willing to challenge practice/behaviours that undermine the need to work as one team within the Trust.
- Sets high standards and motivated to achieve these.
- Works at optimum level in a complex, pressurised environment and is motivated by stretching targets and achieving continuous improvement. o Committed to living the Trust’s values, willing to inspire others to act in accordance with those values and motivated to use those values to drive business performance and service development. o Comfortable in challenging traditional approaches - enjoys winning support for new ideas.
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Naomi Fitzgerald
- Teitl y swydd
- Deputy Directorate Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda Oxford University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector