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Crynodeb o'r swydd

Prif leoliad
Surgical Ophthalmology
Gradd
NHS AfC: Band 3
Contract
Parhaol: full time
Oriau
Llawnamser - 37.5 awr yr wythnos (9 to 5pm)
Cyfeirnod y swydd
321-NOTSS-6461311-B3
Cyflogwr
Oxford University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Level Lg1 John Radcliffe Hospital
Tref
Oxford
Cyflog
£22,816 - £24,336 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
05/08/2024 23:59

Teitl cyflogwr

Oxford University Hospitals NHS Foundation Trust logo

Assistant Patient Pathway Coordinator

NHS AfC: Band 3

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country.  It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Oxford and the Horton General Hospital in Banbury.

For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

 

Trosolwg o'r swydd

We are looking for a proactive and motivated individual to join our Ophthalmology Directorate, thriving in a challenging and fast-paced environment. The ideal candidate will have experience working in the NHS and a solid understanding of the 18-week Pathway. Strong organisational skills, excellent communication abilities, and the capacity to perform well under pressure as a key team player are essential.

Prif ddyletswyddau'r swydd

 

  • This role requires a high level of concentration and accurate detailed work at all times.
  • To receive and make telephone calls via the NetCall system and take appropriate action/discussion in line with Trust Values.
  • Maintaining filing/scanning system and other basic office duties.
  • The post holder is required to work with minimal supervision of the Patient Pathway Coordinators.
  • Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation.
  • Will be asked to show flexibility should the need arise when providing cross-cover during times of leave/sickness as and when required.
  • Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients (in line with the Data Protection and Patient Confidentiality policies).
  • To comply with the requirements of the Data Protection Act, Acceptable use policy, Social Media policy and legislation relating to confidential data.
  • To adhere to the standards of dress code and uniform policy by wearing the department uniform at all times.
  • Any other reasonable duties requested by the management team. On occasions, it may be necessary for the post holder to assist other administrative departments within the Service.
  • To ensure that all relevant BlueTeq requests are added to the BlueTeq prior approval authorisation system prior to any patient undergoing treatment.

Gweithio i'n sefydliad

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. 

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

  • Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to the Trusts’ Elective Access Policy and Data Quality.
  • Log and Book appointments on EPR as per the Trusts Elective Access Policy and assist the Patient Pathway Coordinators to ensure all referrals are clinically triaged within 48 hours of receipt of referral.
  • Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and then length of wait, and that patients on the ASI (Appointment Slot Issues) list are managed daily.
  • Assist the Patient Pathway Coordinators with managing and maintaining the appointments for booking list on ERS.
  • Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective outpatient capacity is maximised and patients are kept informed. 
  • Ensure that the patients’ 18 week RTT pathway is correct on EPR before undertaking any changes to the patient pathway.
  • Proactively monitor all outpatient clinics and highlight over or under booking of clinics to the Patient Pathway Coordinators.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE or equivalent in English and Maths, grades A-C
  • Good knowledge of patient pathways
  • Maintains high standards and quality of work
Meini prawf dymunol
  • Willingness to develop computer technology skills

Experience and Skills

Meini prawf hanfodol
  • Experience of using a full range of IT/Patient data systems including;
  • Excellent diary maintenance scheduling skills
  • Excellent communication skills both written and verbal
Meini prawf dymunol
  • An understanding of the Trust’s Elective Access Policy

Interpersonal Skills / Communication Skills

Meini prawf hanfodol
  • Accurate data entry, typing and checking skills
  • Excellent literacy, numeracy and communication skills both verbally and in writing
  • Highly diplomatic and professional
  • Positive, enthusiastic attitude
Meini prawf dymunol
  • Experience working with clinicians

Bathodynnau ardystio / achredu cyflogwyr

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Wioletta Bennett
Teitl y swydd
Surgical Ophthalmology Team Leader
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg