Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent: Night shift, 3 week rota, able to cover other shifts when short staffed
- Hours
- Part time
- Flexible working
- Job ref
- 070-AC003-0125
- Employer
- Powys Teaching Health Board
- Employer type
- NHS
- Site
- Brecon Hospital
- Town
- Brecon
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 26/01/2025 23:59
Employer heading
Senior Receptionist
Band 3
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
The post holder will provide a comprehensive administrative service to the service and will be responsible for a variety of front of house activities and being a first point of contact for the service. In addition to this the post holder will be required to demonstrate appropriate computer literacy and data management skills.
The post holder will need to have a high level of personal and professional organisational skills, self-motivation and flexibility in approach and attitude. Excellent interpersonal and communication skills, both verbally and in writing will be essential along with the ability to work in a collaborative manner with a wide variety of Health and Social Care Professionals, service users and partner organisations.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
You will need to have good customer service skills and be able to work as part of a team. You must be computer literate and able to work under pressure in a variety of jobs. Knowledge of WPAS would be advantageous.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
The post holder will provide a comprehensive administrative service to the service and will be responsible for a variety of front of house activities and being a first point of contact for the service. In addition to this the post holder will be required to demonstrate appropriate computer literacy and data management skills.
The post holder will need to have a high level of personal and professional organisational skills, self-motivation and flexibility in approach and attitude. Excellent interpersonal and communication skills, both verbally and in writing will be essential along with the ability to work in a collaborative manner with a wide variety of Health and Social Care Professionals, service users and partner organisations.
Person specification
Experience
Essential criteria
- • Qualifications and/or Knowledge : Experience and an ability to prepare detailed reports Experience of using Microsoft Office software
- • Experience : An excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public
- • Values: Communicate and build effective working relationships with colleagues at all levels both internally and externally •
- • Aptitude and Abilities: Excellent verbal and written communication skills Ability to identify, prioritise and work to short deadlines Able to work without supervision to achieve the objectives of the post Ability to design and layout reports, forms and other documents to a high quality and appropriate format Ability to take accurate minutes Ability to collate and undertake a basic analysis of data Ability to prepare information for meetings and seminars Ability to communicate clearly and succinctly, both orally and written
- • Flexible Working : To be able to work flexible hours
Desirable criteria
- Achieved Grade / years experience
Flexible Working : To be able to work flexible hours
Essential criteria
- Flexible Working : To be able to work flexible hours
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Laura Davies
- Job title
- Assistant Admin and Patient Services Manager
- Email address
- [email protected]
- Telephone number
- 01874615616
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