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Job overview

An exciting opportunity has arisen to join the Online Cognitive Behavioural Therapy (CBT) Team as a Welsh speaking Online CBT Coordinator, primarily remote working from home (IT equipment provided) with the ability to travel on occasion. 

Online CBT is an unique Wales wide service, providing an online therapy service designed to help children, young people and adults manage their mental health and wellbeing.  The service is delivered by Powys Teaching Health Board, where you will be warmly welcomed into a large friendly team and will have the opportunity to work with patients across the country.

We are looking for a highly motivated and enthusiastic individual with experience of CBT to offer clinical support whilst focussing on recovery and outcomes.

The ability to hold a natural conversation in Welsh to support patients is essential as well as an honours degree in Psychology (or equivalent).

Training will be given by the Online CBT team on all aspects of the role and training and support is available to improve Welsh written skills if needed. CPD training opportunities are also available through the health board. Access to clinical support is available to you 9-5 Monday to Friday.

Requirements include high standards in all forms of communication, basic IT skills, work well under pressure, and have a flexible approach to work.

Main duties of the job

Working within a large friendly team and alongside other CBT Coordinators to promote and administer the Online CBT Service. Maintaining patient records, registering service users, providing activation details and monitoring progress. Leading on communication with Welsh speaking patients across Wales. Motivating, encouraging and offering clinical telephone/email support. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, referring unsuitable clients on to the relevant service. 

Provide support and advice to all referring healthcare professionals, answering queries they or their service users may have. Be proactive in proposing and support introduction of changes to procedures.

Be responsible for the management of the protocol process for monitoring and reporting of any risk alerts, criminal intent or patient deterioration as reported by users either within the Online CBT system or directly. 

Manage clinical responsibility for any self-referrals. Provide training and continual support to colleagues and to the referring healthcare professionals relating to the Online CBT service. 

The ability to speak Welsh is essential for this post.

Working for our organisation

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation. 

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.