Job summary
- Main area
- Administrative Services
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 20 hours per week
- Job ref
- 825-6897156-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Oswestry Health Centre
- Town
- Oswestry
- Salary
- £23,615 per annum/pro rata
- Salary period
- Yearly
- Closing
- 29/01/2025 23:59
Employer heading
Patient Services Co-ordinator
NHS AfC: Band 2
Shropshire Community Health NHS Trust believes in fairness, equity and above all values diversity in all aspects of its work, as a provider of health services and as an employer of people. We provide visa sponsorship to applicant who require a visa to work in the UK, providing the role you’ve been recruited to meets the requirements set by the Home Office.
From 4 April 2024 overseas workers requiring a general Skilled Worker Visa (such as data analysts, IT and finance professionals, etc) but sponsored by an NHS organisation will need to meet the new salary threshold of £38,700. In addition, applications to the Health and Care Visa route for those occupations paid by NHS bands that are on the immigration salary, a list of skilled jobs which have lower salary requirements, will need to meet the national pay scale for their role or the new minimum salary threshold of £23,200 (whichever is higher). We advise that you check that the role you wish to apply for meets the requirement for sponsorship before applying.
Further guidance on eligible roles can be found here- https://www.gov.uk/government/publications/skilled-worker-visa-immigration-salary-list/skilled-worker-visa-immigration-salary-list
https://www.gov.uk/health-care-worker-visa/different-salary-requirements
Job overview
An exciting opportunity has arisen for an experienced, enthusiastic and self-motivated Patient Services Co-ordinator to provide comprehensive administrative support to services within the North West Locality. It is essential that you have the ability to meet the travel requirements of the post.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Main duties of the job
This exciting administrative post will provide admin support across a range of services including support to community nursing therapy teams/ DAART (diagnostic assessment access to rehabilitation and treatment), minor injuries and community reception desk duties.
Applicants will need to have good attention to detail, have a mature flexible attitude and be reliable and consistent with working patterns.
You will need to have good communications skills and the ability to work both as part of a team and as a lone worker is essential.
Applicants will need to have the ability to deal with first line enquiries from clients, carers and professionals and communicate information to clinical staff. This includes taking admission avoidance referrals and informing clinical staff for triaging.
You will be experienced in managing and prioritising your own workload.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Person specification
Training and Qualifications
Essential criteria
- Good Standard of Education, GSCE English and Maths or equivalent.
- Good IT skills to ECDL standard.
- RSA 2 typing (or equivalent qualification / experience).
Experience
Essential criteria
- RiO Super user training or experience of RiO and willingness to complete training.
- Experience of Word Processing, Internet and Computer Systems.
- Experience in working to deadlines.
- Good written and verbal skills.
Knowledge and Skills
Essential criteria
- Excellent interpersonal and communication skills.
- Ability to liaise and communicate with people at all levels.
- Good organisational skills.
- Able to use initiative appropriately with only little supervision.
- Able to work as part of a team.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Walker
- Job title
- Admin and Site Manager
- Email address
- [email protected]
- Telephone number
- 01691 663602
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