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Job summary

Main area
Orthopaedic therapy
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (seven day roster, hours of work 08:00 - 18:00)
Job ref
224-PA20240501613
Employer
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Employer type
NHS
Site
RJAH Orthopedic Hospital
Town
Oswestry
Salary
£22,816 - £24,336 pa/pa pro rata
Salary period
Yearly
Closing
23/07/2024 23:59

Employer heading

The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust logo

Therapy Support Worker

NHS AfC: Band 3

Here at the Robert Jones and Agnes Hunt Orthopaedic Trust, we are very proud of our reputation for providing outstanding care to our patients. Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect. If your values align to ours, and you would like to join us in aspiring to deliver world class patient care, we would love to hear from you.

Job overview

 Who we’re looking for…

An opportunity has arisen for a full time / part time Therapy Support Worker to work within the Orthopaedic Unit.

We are looking for a proactive, forward thinking individual. Opportunities are available to develop and expand knowledge and skills. The successful applicant will need to demonstrate excellent communication skills and the ability to support and influence MDT working within the setting.

We are looking for someone who wishes to expand their knowledge, is a good team player and enjoys a challenge. NVQ Level 3 (or equivalent) in a Clinical subject is essential or demonstrable relevant experience/knowledge and skills.

All applicants must have evidence of basic education in literacy and numeracy

There are excellent learning opportunities within this role and the service is committed to CPD, encouraging supervision at all levels. 

 

 

Main duties of the job

We have a proactive therapy team with motivated staff who are keen to develop further the role of therapy within our Trust. A core part of the Trust's clinical activity involves the multidisciplinary work across all our specialties.

Hours of work will be between 8am – 6.00pm, over a 7 day period.

Working within the existing team of dynamic therapists, the successful candidate will be actively involved in patient rehabilitation and provide clinical support to the therapy staff.

The therapy service aims to provide the patient with maximum independence and to equip them with functional skills to be able to reach their potential.

Working as part of the team of therapists, the successful candidate will be actively involved in patient rehabilitation in the orthopaedic ward setting, providing clinical support to the Physiotherapy and Occupational Therapy (OT) staff.

The successful post holder will contribute to the delivery of our orthopaedic therapy and will have excellent team working skills.  Management of your own caseload is essential and therefore you must have the ability to work on your own initiative.  Flexibility in your approach would be advantageous. 

 

 

 

Working for our organisation

The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) is one of the leading specialist orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for innovation. We work together as a team of over 1,600 expert members of staff to make a difference for our patients and their families. 

Our latest CQC Report was published in February 2019 and saw us rated as ‘Good’ overall and ‘Outstanding’ for care. 

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to state-of-the-art facilities and outstanding professional development opportunities.  

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham. 

Shropshire is also one of the most attractive parts of the country, with a rich historic culture and excellent transport links. The hospital is located on a site outside Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. 
 

 

 

 

Detailed job description and main responsibilities

To participate in the provision of a quality service to the Orthopaedic unit as delegated by the registered Therapists (OT or PT) or Therapy Associate Practitioners (with the required competency assessments completed to refer or delegate patients or tasks to Therapy Support Workers.)

To work as a support worker within the Multi Disciplinary Team under the guidance of, Occupational Therapists and Physiotherapists, to enable patients to achieve their optimum level of independence in mobility and ADL on the Orthopaedic unit.

All activities will be under the direction of the registered Therapist or Therapy Associate Practitioner responsible for the care of the patient in co-ordination with the ward team.

To support the OT staff in maintaining an efficient, responsive equipment loans service to patients

To communicate effectively and work collaboratively with multi-disciplinary colleagues to ensure a high quality of treatment for patients

To participate in/and carry out the treatment of patients on the Orthopaedic Unit, (who may have complex physical and psychological conditions)

To provide clinical and non clinical support to therapy staff in order to maintain efficient organisation of the orthopaedic service.

CLINICAL

Under the indirect supervision of trained staff, be able to use own initiative and be able to assist patients in all activities of daily living within own level of competencies.

To be actively involved in pain management of the patient, monitoring changes during treatment.

Provide patient care, which may require the use of physical effort to roll, manoeuvre and stand patients. The use of manual handling equipment and training is essential, to reduce physical strain and maintain safety of the patient. Annual manual handling training is mandatory.

To have an awareness of the patients’ status and care needs. To be able to identify specific requirements during therapy treatment and act accordingly. This would include activities such as taking the patient to the toilet whilst assisting with gait re-education, or bringing a commode to the bed space whilst sitting the patient out of bed. The patient bed space will be left clean and tidy.

Provide a safe and clean environment for patients by having and demonstrating a working knowledge of all Health and Safety issues and adhere to Trust infection control and prevention policies.

To participate in and carry out the treatment of patients on the orthopaedic unit, following assessment by a registered therapist, to enable them to achieve their optimum level of functional independence.

To observe and monitor the patient’s performance during treatment and to report to more senior staff promptly and accurately.

To advise and instruct patients and their carers in the safe use of specialist equipment to improve the mobility and functional independence of the patient


To provide instruction to patients in the use of particular techniques and precautions following orthopaedic surgery. To move, handle or position patients safely within the limits of their condition

To provide and instruct in the safe usage of appropriate mobilising aids

To be actively involved in the mobilising of patients post operatively on the ward, providing and preparing the appropriate equipment, to enable them to practice daily activities safely. Activities may include washing and dressing, hygiene and toileting, transferring from bed,
chair, toilet and car.

To support patients on the safe negotiation of stairs/steps with or without mobility aids.

To participate in the treatment of patients who are seriously ill, or anxious, or of different ethnic and religious beliefs. (Communication skills of persuasion, motivation, explanation, empathy, reassurance and encouragement are needed.)

To be responsible for performing prescribed tests/electrical treatments and to be responsible for the safe and competent use of all electrotherapy equipment, gym equipment and patient
aids/appliances

To demonstrate a level of competency required to conclude a patient’s care from in patient therapy services

PROFESSIONAL

Ensure due regard is given to the customs, culture, values and spiritual beliefs of the patient, family, carers and staff. To uphold the Trust's Diversity/Equal Opportunities Policy.

Be accountable for own practice, and take every reasonable opportunity to sustain and improve knowledge and professional competence. This will be in line with Royal College of Occupational Therapy RCOT and Chartered Society of Physiotherapy CSP guidelines.

To be aware of own sphere of competence and acknowledge any limitations within knowledge and skills.

 Attend yearly statutory training to ensure adherence to Trust policy and current legislation, and be responsible for applying the learnt principles to everyday practice, thereby providing a safe working environment for patients and peers.

 Attend relevant in house training sessions which are pertinent to own clinical practice, to enhance knowledge and skill, maintaining competencies and keeping a portfolio which reflects  personal development

Maintain personal training records and participate in a yearly appraisal, setting personal objectives for own professional development plan.

To maintain and develop current knowledge of orthopaedic surgery and relevant treatment protocols

To be responsible for maintaining accurate and comprehensive patient treatment records in line with CSP and COT and the Trust’s standards

ORGANISATIONAL

To identify workload priorities and manage time effectively.

Report verbally to the nurse in charge / therapist lead, any defect or hazard in equipment used. Ensure equipment is cleaned after use following correct protocol.

To prepare and ensure that electrical and exercise equipment is kept clean and safe for use by clinical staff and patients

To prepare and ensure patient treatment areas are clean and safe for use.

To produce accurate statistical returns of patients treated in line with department, Trust and NHS requirements. To collate the statistics for the orthopaedic team, recording performance against agreed standards, using the department proforma.

To be responsible for maintaining accurate and comprehensive patient treatment records which meet all legal requirements and are in line with departmental and Trust policies, COT and CSP standards.

To provide advice and demonstrate own activities to new or less experienced colleagues and students.

To be responsible for organising own clinical and non-clinical workload.

To be responsible for monitoring and maintaining stock levels for the RJAH patient equipment loans system, condemning any unsafe equipment in line with H&S regulations and department protocols.

To perform some clerical duties.

To be responsible for department duties as delegated and agreed.

COMMUNICATION

Maintain good interpersonal relationships with patients, relatives and staff, whilst maintaining confidentiality.

To manage complex or sensitive information about patients, dealing with confrontation where you will be able to reassure, calm and refer to a senior nurse / therapist when required.

Be able to persuade the patients to cooperate with prescribed treatments and care required. To undertake, as directed, communication with other hospitals and medical centres regarding patients’ follow up treatment

To ensure effective communication of information to patients and staff as appropriate (This will include patients who may have difficulties in understanding or communicating; for example patients who are deaf, blind, illiterate, dysphasic, experiencing difficulties accepting their
diagnosis, and for those who may not speak English or it is their second language.)

Be able to understand and interpret body language of patients with special needs whose own communication skills are impaired through illness or disability.

Be able to recognise when there is a need to refer issues to the relevant member of the multidisciplinary team.

To report deterioration or change in a patients condition, in a timely manner, to the relevant registered member of the multidisciplinary team.

To participate in the nursing handover report, sharing any relevant information regarding the patient’s progress.

Attend meetings as directed and feedback information as appropriate.

Share information sent electronically, and verbally which is pertinent to ward and outpatient staff, patients and members of the multidisciplinary team. Disseminate information verbally to staff through handovers, team briefs, ward meetings and memos.

Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications. Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visit UK Visas and Immigration - GOV.UK (www.gov.uk).

 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Clinical area and/or previous relevant experience/ knowledge and skills, with the willingness to work towards NVQ3 in a given period of time.

Experience

Essential criteria
  • Experience in a caring rehabilitation environment
Desirable criteria
  • Experience in hospital / nursing environment

Skills and competencies

Essential criteria
  • Ability to work without constant access to direct supervision.
  • Ability to cope with stressful environment/patients/carers
  • Good interpersonal skills
  • Work effectively as a member of the multidisciplinary team
  • Demonstrate good problem solving skills
  • To be able to work contracted hours over 7 day period
Desirable criteria
  • IT qualification e.g. ECDL
  • Car driver, full licence

Knowledge

Essential criteria
  • Competent IT skills
  • Ability to keep accurate and legible patient notes
  • Ability to present information, written and orally in a clear manner
  • Ability to comprehend and work within Trust’s policies e.g. data protection, H&S, equal opportunities
Desirable criteria
  • Is there any higher level knowledge that would be advantageous for candidates to know to undertake this post? E.g. knowledge of NHS equipment/system

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident committedStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Catherine Darley
Job title
Therapy Team Lead
Email address
[email protected]
Telephone number
01691 404240
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