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Crynodeb o'r swydd

Prif leoliad
Emergency Medicine
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos (Part time hours also available - to be worked over 7 days per week, nights, days, evenings, weekends and bank holidays)
Cyfeirnod y swydd
223-EDC-568
Cyflogwr
The Shrewsbury and Telford Hospital NHS Trust
Math o gyflogwr
NHS
Gwefan
The Royal Shrewsbury Hospital
Tref
Shrewsbury
Cyflog
£23,615 per annum/pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
Today at 23:59

Teitl cyflogwr

The Shrewsbury and Telford Hospital NHS Trust logo

Emergency Department Clerical Officer

NHS AfC: Band 2

Trosolwg o'r swydd

 We currently have vacancies at The Royal Shrewsbury Hospital  Emergency Department Reception and Ward Clerk team.  The successful applicant will be part of a group of employees which comprises of medical, nursing and administrative staff who provide a high standard of service to patients and relatives attending the departments.

The successful applicants will need to have experience of delivering a high standard of customer service in a customer facing role; possess good IT skills and remain calm under pressure.  A good telephone manner, confidence and a positive way of working is essential.

You will be required to be flexible within the contracted hours in order for the service to be fully covered.  Full training will be provided for all candidates.

The working hours will be discussed at interview, however, these will be  worked on a 24-hour varied shift pattern, which could include days 8am-8pm, Christmas day, weekends,  bank holidays and night shifts 8pm-8am.   Cross site working could be required at times.

Prif ddyletswyddau'r swydd

The post holder will provide clerical, administrative and information technology support to the Emergency Department in relation to booking in of patients, patients being treated and cared for within the department,  and to provide information for patients, relatives and internal and external agencies, on A&E status.

The post holder may be required to work anywhere in the department to cover short term absence or annual leave.

 

Gweithio i'n sefydliad

The Emergency Departments at The Shrewsbury and Telford Hospital NHS Trust provide 24 hour emergency care to the people of Shropshire and Mid Wales. As a department, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For full duties and responsibilities please refer to the attached document entitled Job Description.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE standard with Maths and English Language at grades 9-4/ equivalent
Meini prawf dymunol
  • Information Governance training
  • ECDL
  • NVQ 2 Business Admin or equivalent experience

experience

Meini prawf hanfodol
  • Experience with computer database input and related equipment
  • Good keyboard skills
  • Data entry experience
  • General office experience of photocopiers, faxes, printers etc.
  • Telephone Reception duties
Meini prawf dymunol
  • Good working knowledge of SEMA system

Skills/ Knowledge

Meini prawf hanfodol
  • Good communication skills
  • Understanding of confidentiality
Meini prawf dymunol
  • Customer Care training

Bathodynnau ardystio / achredu cyflogwyr

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Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kathy Gough
Teitl y swydd
A&E Reception Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01952 641222
Gwybodaeth i gefnogi eich cais

To call directly please call Kathy Gough on  01952 641222 ext 4225/3545

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Rhif ffôn
01743 492402
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg