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Job summary

Main area
Executive Support Officer
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
223-ESO-577
Employer
The Shrewsbury and Telford Hospital NHS Trust
Employer type
NHS
Site
The Royal Shrewsbury Hospital
Town
Shrewsbury
Salary
£26,530 - £29,114 per annum/pro rata
Salary period
Yearly
Closing
28/08/2024 23:59

Employer heading

The Shrewsbury and Telford Hospital NHS Trust logo

Executive Support Officer

NHS AfC: Band 4

Job overview

An exciting opportunity has arisen to join Trust Headquarters, working as an Executive Support Officer in the Executive Assistant Administration Team.

The successful candidate will have excellent communication skills, experience of organising and supporting meetings, diary management experience, excellent minute taking and IT skills,  NVQ Business Admin Level 3, or equivalent, and be committed to team working - see person specification for further details.

A key part of the role will be to provide personal assistant support to the Executive Director of Strategy and Partnerships together with secretarial support for assigned meetings, working closely with the relevant Executive Personal Assistant. Producing good quality minutes is a key part of the role, along with organising meetings, managing diaries, and other administrative support duties.

Main duties of the job

·     Provide secretarial support for meetings, drafting agendas, minute taking, and undertaking effective scheduling and forward planning.

·     Provide personal assistant support, with supervision, to the Director of    Strategy and Partnerships.

·   Use initiative to prioritise own workload and ensure deadlines are met, exercising discretion as to the degree of urgency, importance and confidentiality required, seeking advice as necessary, against a background of exposure to frequent interruptions to routine.        

·       Undertake administrative and organisational duties, working collaboratively to provide support across the team at peak periods.

·      Ensure telephone calls into the Executive Support Office are answered in   the absence or unavailability of relevant colleagues, taking prompt action   on responses as necessary.

·     Act as first point of contact for visitors and stakeholders attending Trust   Headquarters, dealing with enquiries or issues in a professional, courteous   and diplomatic manner.

·          Provide cover for colleagues.

·      Provide assistance to Executive Directors who visit or call into the office   with queries in the absence of their Executive PA or 'buddy' PA.

Working for our organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

 

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Experience and Knowledge

Essential criteria
  • Experience of taking and producing high quality minutes of meetings.
  • Excellent skills in Microsoft Outlook, Word, PowerPoint, Excel, and other software packages as required.
  • Diary management and secretarial experience
  • Experience of providing general admin support in a busy environment, as part of a team

Qualifications

Essential criteria
  • NVQ Business Admin Level 3 or equivalent
  • Good standard of general education, including GCSE English and Maths Grade 9-4 or equivalent
Desirable criteria
  • Secretarial and typing qualification

Employer certification / accreditation badges

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Wright
Job title
Executive Support Team Supervisor
Email address
[email protected]
Telephone number
01743 261000
Additional information

extn 2737

If you have problems applying, contact

Address
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone
01743 492402
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