Job summary
Employer heading
Executive Support Officer
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen to join Trust Headquarters, working as an Executive Support Officer in the Executive Assistant Administration Team.
The successful candidate will have excellent communication skills, experience of organising and supporting meetings, diary management experience, excellent minute taking and IT skills, NVQ Business Admin Level 3, or equivalent, and be committed to team working - see person specification for further details.
A key part of the role will be to provide personal assistant support to the Executive Director of Strategy and Partnerships together with secretarial support for assigned meetings, working closely with the relevant Executive Personal Assistant. Producing good quality minutes is a key part of the role, along with organising meetings, managing diaries, and other administrative support duties.
Main duties of the job
· Provide secretarial support for meetings, drafting agendas, minute taking, and undertaking effective scheduling and forward planning.
· Provide personal assistant support, with supervision, to the Director of Strategy and Partnerships.
· Use initiative to prioritise own workload and ensure deadlines are met, exercising discretion as to the degree of urgency, importance and confidentiality required, seeking advice as necessary, against a background of exposure to frequent interruptions to routine.
· Undertake administrative and organisational duties, working collaboratively to provide support across the team at peak periods.
· Ensure telephone calls into the Executive Support Office are answered in the absence or unavailability of relevant colleagues, taking prompt action on responses as necessary.
· Act as first point of contact for visitors and stakeholders attending Trust Headquarters, dealing with enquiries or issues in a professional, courteous and diplomatic manner.
· Provide cover for colleagues.
· Provide assistance to Executive Directors who visit or call into the office with queries in the absence of their Executive PA or 'buddy' PA.
Working for our organisation
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Experience and Knowledge
Essential criteria
- Experience of taking and producing high quality minutes of meetings.
- Excellent skills in Microsoft Outlook, Word, PowerPoint, Excel, and other software packages as required.
- Diary management and secretarial experience
- Experience of providing general admin support in a busy environment, as part of a team
Qualifications
Essential criteria
- NVQ Business Admin Level 3 or equivalent
- Good standard of general education, including GCSE English and Maths Grade 9-4 or equivalent
Desirable criteria
- Secretarial and typing qualification
Documents to download
Further details / informal visits contact
- Name
- Julie Wright
- Job title
- Executive Support Team Supervisor
- Email address
- [email protected]
- Telephone number
- 01743 261000
- Additional information
extn 2737
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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