Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Maternity Outpatients
Gradd
NHS AfC: Band 3 (pending AfC outcome)
Contract
Parhaol: Band 3 (pending AfC outcome)
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday (08:30 - 16:30))
Cyfeirnod y swydd
223-MOS-601
Cyflogwr
The Shrewsbury and Telford Hospital NHS Trust
Math o gyflogwr
NHS
Gwefan
The Royal Shrewsbury Hospital
Tref
Shrewsbury
Cyflog
£24,071 - £25,674 per annum/ pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
05/09/2024 23:59

Teitl cyflogwr

The Shrewsbury and Telford Hospital NHS Trust logo

Maternity Outpatients Supervisor

NHS AfC: Band 3 (pending AfC outcome)

Trosolwg o'r swydd

* The banding for this role is subject to Agenda for Change outcome *

To provide leadership and management for the day to day running of the Administration and Clerical team within the Maternity Outpatients and Scan Department and Paediatric Outpatients at Royal Shrewsbury Hospital, ensuring the A&C team are delivering the highest possible standard of work.

  • To provide leadership and management for the day to day running of the Administration and Clerical team within the Maternity Outpatients and Scan Department and, if applicable, Paediatric Outpatients, ensuring the A&C team are delivering the highest possible standard of work.
  • To have a robust understanding of the patient administration, outpatient clinic systems and of the case notes system and to be able to deliver all aspects of the administration service, if staffing levels require this.  
  • To optimise list utilisation with proactive thinking, regularly monitoring the capacity of appointments an taking appropriate action to ensure the efficiency of appointments utilisation and liaising with sonographers/midwives when extra capacity is required.
  • To have a clear understanding of antenatal/maternity pathways and the importance of aligning antenatal appointments with obstetric scan appointments as necessary. 
  • To provide basic clinical information to patients in relation to the type of clinic they are attending and any medical instructions they need to follow prior to their appointment.

Prif ddyletswyddau'r swydd

  • Providing secretarial and/or administrative support to colleagues, teams and/or services.
  • Carrying out a range of administrative duties including answering queries, progress chasing, task-related problem solving.
  • Using specialist knowledge in administration, policies, and procedures to respond to non-routine matters.
  • Liaising with own and other departments.
  • Accurately maintaining electronic and/or hard copy records.
  • Dealing with enquiries e.g. from patients, relatives and staff.
  • May provide training/supervision/leadership.
  • Coordinating activities such as meetings, waiting lists, clinics.

Gweithio i'n sefydliad

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For full duties and responsibilities please refer to the attached document entitled Job Description.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • 4 GCSE’s A-C Grade or equivalent
  • NVQ Level 3 business administration / customer services or equivalent level of experience

Knowledge

Meini prawf hanfodol
  • Proven experience of working in an admin / receptionist setting
  • Evidence of ability to achieve own work targets
Meini prawf dymunol
  • Previous NHS experience

Skills

Meini prawf hanfodol
  • Evidence of ability to deal with complex and sensitive matters with tact
  • Evidence of standard level use of IT packages such as Microsoft Office suite of products
Meini prawf dymunol
  • Knowledge of NHS Policies

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Pregnancy Loss PledgeDisability confident employer

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sheila Thomas
Teitl y swydd
Maternity Outpatients Supervisor
Cyfeiriad ebost
[email protected]
Rhif ffôn
01743261000
Gwybodaeth i gefnogi eich cais

RSH Maternity Outpatients - Ext. 1143

 

Danielle Haywood

Service Manager

[email protected]

 01952 641222 Ext: 4350

 

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg