Job summary
- Main area
- Surgery
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 223-ESC-607
- Employer
- The Shrewsbury and Telford Hospital NHS Trust
- Employer type
- NHS
- Site
- The Royal Shrewsbury Hospital
- Town
- Shrewsbury
- Salary
- £29,970 - £36,483 per annum/pro rata
- Salary period
- Yearly
- Closing
- 04/09/2024 23:59
Employer heading
![The Shrewsbury and Telford Hospital NHS Trust logo](https://static.trac.jobs/employer-logos/411.png)
Endoscopy Surgical Coordinator
NHS AfC: Band 5
Job overview
The Surgical Services Management Team are looking to appoint an Endoscopy Surgical Coordinator to support the provision of high-quality patient care through dedicated administrative and clerical support and continuous improvement.
Working as part of a team of three Coordinators and three Support Coordinators the post holder will be the point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment and discharge.
The post holder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.
Specialities covered within the team are Breast, Bariatric, Endoscopy, Gastroenterology, Colorectal, Upper GI, Urology and Vascular. The post holder will provide cross cover for other team members and actively participate in the sharing of skills and experience within the team and aiding the spread of good practice throughout the team.
Main duties of the job
- They will be able to demonstrate advanced communication and organisational skills, be able to use their own initiative and show problem solving skills.
- Excellent attention to detail and a passion for patient care is essential.
- Ensuring efficient and effective use of the theatre and endoscopy sessions.
- Play a central role within this service and work in close liaison with NHS colleagues, patients, and general public.
- To manage waiting lists in accordance with the Patient Access Policy and to achieve government and JAG waiting time standards.
- To be responsible for the addition and removal from waiting list and recording of all relevant patient information to and from the waiting list. This may be in response to a clinician, patient, or management request.
- Monitor the Patient Target List (PTL) on a daily basis to ensure government access standards are not breached and to escalate any potential breaches and take appropriate action to resolve capacity issues and escalate any issues to the Assistant Operations Manager
- Managing waiting lists for patients on the cancer pathway who require endoscopy procedure and/or further surveillance appointments.
Working for our organisation
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, supportive friendly teams and excellent professional development opportunities.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Qualifications
Essential criteria
- Experience of working in a financial or performance field would be an advantage
- Educated to degree level or equivalent knowledge, skills & experience
- Experience producing reports using IT software and analytical analysis
- Experience of project management and coordination skills
Skills
Essential criteria
- Ability to analyse complex problems
- Ability to plan tactically and creatively
- Ability to manage and deliver deadlines within existing resources
- Strong personal and team accountability and a clear understanding of the boundaries of the role
- IT literate with ability to use all Microsoft Office applications
Desirable criteria
- Experience of managing individuals or a team
Personal qualities
Essential criteria
- Well developed influencing skills and ability to motivate and involve others
- Committed to improving patient services
- Demonstrable inter-personal and communications skills
- Excellent customer service skills
- Organised, self-motivated, ability to act independently
Documents to download
Further details / informal visits contact
- Name
- Thomas Wareing
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 01743 261 000
- Additional information
For further information or to arrange a visit to the department please contact a member of the team:
Thomas Wareing, Operational Manager - ext 3808
If you have problems applying, contact
- Address
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
- Telephone
- 01743 492402
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