Crynodeb o'r swydd
- Prif leoliad
- Apprentice Administration Assistant
- Gradd
- Apprenticeships: Apprenticeship
- Contract
- Prentisiaeth: 18 mis
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 223-ATS-405
- Cyflogwr
- The Shrewsbury and Telford Hospital NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- The Princess Royal Hospital
- Tref
- Telford
- Cyflog
- £12,514 per annum / pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 09/07/2024 23:59
Teitl cyflogwr
![The Shrewsbury and Telford Hospital NHS Trust logo](https://static.trac.jobs/employer-logos/411.png)
Apprentice Administration Assistant - Therapy Services Department
Apprenticeships: Apprenticeship
Trosolwg o'r swydd
Are you looking to like to start your career in the NHS?
Are you an individual or someone looking to return to work or move into administration?
An exciting opportunity has arisen for someone to join our Therapy Outpatient Department team. We are looking for an enthusiastic and motivated individual who would like to pursue a career in administration by undertaking a Level 3 Business Administration Apprenticeship.
You will be given a fixed term employment contract for the period of 18 months. During this time, you will work towards your Level 3 Business Administration Apprenticeship. This role is full time, where you would be expected to complete 6 hours per week study.
Within this role you will undertake a nationally recognised qualification, a level 3 apprenticeship in Business Administration. Commitment to complete the apprenticeship is essential as well as a willingness to take responsibility for your own learning and development. The successful candidate will have regular supervision to support their development and completion of the apprenticeship.
Eligibility for this role:
- Can be any age post full-time education (16+)
- Cannot already be on an Apprenticeship or any Government funded training,
- Cannot have a qualification at the same or higher level in the same vocational area. There needs to be significant new learning.
- Has been a UK resident for 3 or more years or meets the eligible and valid residency status and permission to work in the UK criteria
Prif ddyletswyddau'r swydd
The post holder will be working under direction and supervision to develop the skills and knowledge, with training and support and through the achievement of the Level 3 Business Administrator Apprenticeship, to be able to carry out the tasks expected within the role. The post holder will work in the Therapy Outpatients Centre, which includes the Reception, Booking Office & Office Duties.
1. To provide reception cover, arriving patients on patient systems and welcoming service users, their caregivers and visitors.
2. To answer incoming calls in a prompt and friendly manner, some of which may be non-routine and may involve information of an emotional and distress. To connect caller to desired member of staff, another appropriate person or take a message.
3. To operate and maintain an efficient and effective planning service for outpatient appointment booking, according to the requirements of clinical priority, local and national guidelines, taking note of clinical priority, long waits, clinician availability and case mix.
4. Develop and maintain effective communication skills to ensure a high-quality service is provided when liaising with patients, GP’s and all other internal and external contacts to ensure patient’s appointments are appropriately made and that clinics run efficiently. To maintain good communication with health professionals and other groups within the Trust to ensure that patients receive appropriate and timely care.
Gweithio i'n sefydliad
Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.
We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please refer to the job description and personal specification for additional information on this post.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Minimum of 4 GCSEs or equivalent A* - C (9 – 4) (including Maths and English Language or equivalent).
- Basic working knowledge of Microsoft Word, Excel and Outlook.
- Meets the requirements to enrol onto the apprenticeship
Meini prawf dymunol
- IT qualification
- Evidence of ongoing commitment to achievement of long-term goals (eg. Attainment of Duke of Edinburgh award, volunteering experience, part-time work experience)
Experience and knowledge
Meini prawf hanfodol
- Basic working knowledge of Microsoft Word, Excel and Outlook
Meini prawf dymunol
- Paid or unpaid work experience demonstrating an ability to attend work on a regular basis
- Experience of team working
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Philip Evans
- Teitl y swydd
- Business Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01743 261000
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Anchorage Avenue
Shrewsbury
Shropshire
SY2 6LG
- Rhif ffôn
- 01743 492402
Rhestr swyddi gyda The Shrewsbury and Telford Hospital NHS Trust yn Prentisiaethau neu bob sector