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Job overview

Are you looking for a challenge, excellent learning opportunities, and no two days the same? Then come and join our Cardiology Department, we offer a supportive environment within an enthusiastic and motivated team. 

An opportunity has arisen for an Administrator to join the administration team within Cardiology; the post holder will require excellent organisational skills and interpersonal skills to support a multidisciplinary team and Cardiology patients.

You will work closely with the administrative and clinical team, supporting the work of the dept in the provision of an efficient and effective reception and booking service.

The post holder will need good keyboard and computer skills and will cover clerical and administrative tasks.  Full training will be given. 

Prospective candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy environment.

Main duties of the job

To provide an efficient and professional clerical service which gives confidence to patients and their relatives.

• To receive and make calls, in a professional and courteous manner, taking action and providing information as appropriate.
• Answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate. This will include enquiries from patient’s and GP’s.
• To be responsible for the quality of data entered onto the Trust’s computer systems
• To maintain patient details /appointments efficiently on the patient administration system. This will include the occasional registration of patient referral letters and completing status of clinics
• Book, cancel and rebook appointments as directed by the senior team.
• To liaise with the multidisciplinary team within the Cardiology Division
• To liaise with nurses, doctors and other members of the department team to provide a quality service for the patients.
• Be responsible for the quality of data entered onto the Trust’s computer systems
• To cover reception as necessary
• To carry out other administrate duties as required, this will include supporting the ordering of equipment/accommodation on the hospitals procurement system, filing of appointment letters, photocopying and the opening and sorting of post.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be  in the top 20 best hospitals to work for in the country. 

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.