Job summary
- Main area
- Paediatric Chronic Fatigue Syndrome (CFS/ME) Service
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 427-6395465
- Employer
- Royal United Hospitals Bath NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal United Hospitals Bath NHS Foundation Trust
- Town
- Bath
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 12/07/2024 23:59
- Interview date
- 24/07/2024
Employer heading
Patient Pathway Manager Breast Unit
Band 4
Job overview
To be the focus for the secretarial, administrative and clerical services supporting patient activity in the department. To monitor patient pathways in accordance with Government Access Targets and the Trust’s Patient Access Policy. To provide support in the operational activity across the specialty for RTT. To be responsible for the organisation and co-ordination of a number of administrative staff within the department, ensuring quality standards are maintained.
Main duties of the job
- Ensuring an appropriate level of Administrational support is maintained at all times by coordinating and monitoring requests for leave etc. Keeping an accurate record of sick and annual leave taken by administrative staff within the department
- Carrying out the day to day supervision of Admin team across the specialty
- Undertaking staff appraisal to identify development and training needs. Liaising with the Senior Specialty Manager for advice and provision of appropriate training and development opportunities
- Taking part in recruitment, selection and induction of administrative staff
- Identifying and dealing with performance management issues, i.e. conduct, performance, sickness / ill health etc. in line with Trust procedures
- Taking responsibility for the maintenance of equipment and the ordering and controlling of stationery used by the administrative staff across the department, liaising with appropriate companies/ departments for repair / replacement.
- Providing support and ensuring staff receive appropriate training.
See JD and Person spec for further detailed information
Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centered care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Qualifications
Essential criteria
- Educated to GCSE, O’ Level or CSE Equivalent.
- Relevant management qualification or experience
Desirable criteria
- Educated to A Level or equivalent
Knowledge
Essential criteria
- Previous experience of line management supporting a large team.
- Experience of conduction appraisals and annual reviews.
- Experience within the NHS or similar health care setting
- Previous experience of providing validation support in an operational environment.
- A good understanding of RTT and key performance targets.
Desirable criteria
- Awareness of hospital practices
Skills
Essential criteria
- Computer literate in Microsoft Word and Outlook
- Ability to prioritise and manage own and others’ workload and time
- Ability to motivate, manage and develop staff including managing staff effectively using Trust procedures e.g. Managing Health & Sickness, Conduct etc.
- Ability to communicate effectively and sensitively at all levels to patients, relatives and staff inside & outside the Trust
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Holly Wheeler
- Job title
- Senior Specialty Manager
- Email address
- [email protected]
- Telephone number
- 07432000539
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