Job overview

This is an exciting opportunity to work within the  Admin Team providing secretarial support for staff within the Paediatric  Department.

Main duties of the job

To provide a complete Medical Secretarial service, audio typing/proof reading &  composition of letters, providing a fast & accurate copy & audio typing/proof reading service.  

To provide cover for the Reception/Administration Team in the absence of colleagues, greeting patients & booking in & out of Clinics & any administration duties required.

Liaising with Nurses, Doctors & staff members to provide a quality service for the patients.

To share responsibility for the smooth running of the Department.

To provide a first point of contact, answering telephone inquiries, taking & relaying messages & establish the priority of issues & taking action. To enter requests and keep the Trust database up-to-date for follow up appointments 

To deal with incoming correspondence, scanning and uploading to patient records.

To make best use of information technology, i.e. Windows software & to be involved with the changing technology when available.

To provide Secretarial/Reception cover across the Paediatric Department as directed.

To be flexible to the needs of the Directorate & Trust.

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.