Job summary
- Main area
- ADHD Team Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Service operates Mon-Fri)
- Job ref
- 342-SS110-0624
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Petherton Resource Centre
- Town
- Bristol
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
Band 3 Team Administrator - Petherton Resource Centre, Bristol
Band 3
Job overview
An opportunity has arisen to join the existing admin team in the Bristol ADHD service.
The service provides diagnostic and treatment for adults who have suspected ADHD. We cover a huge geographical area (all of BNSSG and BSW) and is a very specialised service in its own right.
The team are made up of consultants, speciality doctors, nurses, psychologists, non-medical prescribers and admin staff. We are a small and friendly team based in Hengrove in Bristol and welcome enthusiastic admin candidates to apply for this exciting position!
Main duties of the job
Working under the supervision of the lead administrator, the successful candidate will join the existing admin team which consists of 1 x B3 administrator, and 1 x B4 lead administrator.
The ADHD team is a very busy service with a current caseload of over 10,000 service users.
The successful candidate will be able to work in a busy environment, and will have good communication skills and able to use MS office packages with ease. A calm, approachable manner is expected as many service users contact the office, some of these calls can be challenging due to ongoing mental health issues.
The successful candidate will be managing clinicians diaries, booking appointments and answering phones
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Foundation Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and some parts of Dorset.
Our outstanding people promote mental health and well-being. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
- To arrange appointments for clinical staff
- To answer calls from service users and professionals offering relevant guidance and support
- To use RiO as the primary clinical system, recording accurate clinical notes
- To process service referrals, and discharge when required
- To take team meeting minutes on a rota basis
- To manage internal/external mail
Person specification
Experience
Essential criteria
- Years experience working in an admin role
- Ability to work in a busy enviroment
- Good communication skills
- Ability to manage own workload
- Experience of taking minutes
- Ability to work to deadlines
- Proficient in use of Microsoft packages
- Demonstrates good understanding of confidentiality
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Eade
- Job title
- ADHD Team Manager
- Email address
- [email protected]
- Telephone number
- 07722003314
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