Job summary
- Main area
- Contract Management
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 12 months
- Hours
- Full time - 37.5 hours per week (Home or remote working)
- Job ref
- 983-ICB-7093KB
- Employer
- NHS Bath and North East Somerset, Swindon and Wiltshire ICB
- Employer type
- NHS
- Site
- Jenner House
- Town
- Chippenham
- Salary
- £25,147 - £27,596 pro rata
- Salary period
- Yearly
- Closing
- 15/07/2024 23:59
- Interview date
- 23/07/2024
Employer heading
Contract Support Officer
NHS AfC: Band 4
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through research and experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to work towards ensuring that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Applications are warmly welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and we will aim to accommodate these wherever the needs of the service allow.
BSW ICB seeks to be a supportive, caring employer and expects all colleagues to behave in a professional and respectful manner and to demonstrate our values. These values underpin our vision for the people of Bath & North East Somerset (Banes), Swindon & Wiltshire, that through an integrated care model local people will live well in a supportive community with joined up care which is underpinned by specialist expertise, and delivered in the best place, by the most appropriate people.
Please note that on 1st July 2022, Banes, Swindon & Wiltshire CCG will cease to exist. At this time the Integrated Care Board (ICB) in BSW will be established, to be known formally as NHS BSW ICB. NHS BSW ICB assume all the commissioning functions from BSW NHS Commissioners.
Job overview
Contracting and Performance plays a pivotal role in supporting different functions within BSW ICB such as Service Delivery, Commissioning and
Finance.
As Contract Support Officer the post holder will provide excellent administrative support to the Contracting and Performance Team, to ensure that
their work-stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.
The role is an entry level role within the team and training would be provided. The post holder will have excellent written and verbal
communication skills. Previous NHS experience is preferable, although not essential.
Main duties of the job
- Key responsibilities will include:
• To provide and co-ordinate administrative and business partner services,
• Supporting the team with the management of contracts and associated projects,
• Gathering information and undertaking enquiries, as and when necessary, for the Contracting and Performance team.
• Taking responsibility for a small portfolio of smaller provider contracts including contract negotiation and management, monitoring activity, and managing contractual amendments.
The role would be ideal for a well organised individual with previous administrative experience, great attention to detail, excellent communication
and relationship management skills who is looking to develop a career within the NHS and enjoys working within a complex and changing
environment
Working for our organisation
If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and
cares about your working experience and your wellbeing.
BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to
work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office
where your team is based.
Benefits BSW ICB offer include:
NHS Pension Scheme
Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays
Flexible working
Modern IT equipment and an in-house IT help facility
Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers
Colleague engagement forums and events
Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper
service)
Opportunities for learning through training and continuous development
Opportunity to buy additional annual leave
Employer name: NHS Bath and North East Somerset, Swindon and Wiltshire ICB
Detailed job description and main responsibilities
To carry out other appropriate delegated duties as required by the Manager
Implement and monitor delivery of own objectives.
NHS Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group
The job description and person specification are an outline of the tasks, responsibilities and outcomes
required of the role
The job description and person specification may be reviewed on an ongoing basis in accordance with
the changing needs of the Department and the Organisation
Support Operations team as required
For full Job description please see attached JD.
Person specification
Education
Essential criteria
- Educated to NVQ 3 / GCSE level in a relevant subject, or equivalent level of qualification, or significant equivalent previous proven experience.
Knowledge & Experience
Essential criteria
- Provide specialist secretarial/administration support and advice.
- Significant administrative/ secretarial experience including initiating and maintaining office systems
- Intermediate knowledge of IT systems and software programmes, such as Outlook, Word, Excel, Powerpoint and Access.
- Previous NHS Experience
Skills & Capabilities
Essential criteria
- Ability to work under pressure in a busy working environment and multi-task.
- An ability to maintain confidentiality and trust.
- Excellent customer service skills; attention to detail.
- Skills for communication on information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to work without supervision; ability to work on own initiative, organising and prioritising own workload to changing and often tight deadlines.
- Professional, calm and efficient manner; understanding of and commitment to equality of opportunity and good working relationships.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lisa Samak
- Job title
- Deputy Director Contracts and Performance
- Email address
- [email protected]
- Telephone number
- 07768711513
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