Job summary
- Main area
- Neurodevelopmental Team
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 425-24-6395200
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Ryegate Children's Centre
- Town
- Sheffield
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Admin Clerk
NHS AfC: Band 2
Job overview
An exciting opportunity has arisen to join the Neurodevelopmental team, within the Medicine care group at Sheffield Children’s NHS Foundation Trust.
You will support the admin team by providing an efficient and effective clerical support service within the Neurodevelopmental team.
Main duties of the job
To provide an efficient and effective clerical admin support service within the Neurodevelopmental Team.
The post holder will ensure information is accurately recorded onto various patient administration systems and provide general admin support.
Working for our organisation
About us
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
-
Outstanding Patient Care
-
Brilliant Place to work
-
Leaders in Children’s Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Detailed job description and main responsibilities
- To support the maintenance of various patient systems on recording and tracking of up to date information relating to patient pathways and including referrals.
- Monitor and follow up outstanding information from families and schools.
- Request all associated supporting documents
- Responsibility for chasing supporting documents.
- Maintenance of departmental databases and spreadsheets
- Use of patient administration systems to check and update patient information
- Ongoing liaison with families and schools regarding referral process and obtaining questionnaires.
- Establishing good levels of communication
- General office and admin duties.
- Ensure that policies, protocols and procedures for the work of the department are followed
Ensure that the Trust’s Code of Practice for Safeguarding Patient Information is adhered to at all times.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion – leading by kindness and showing empathy, understanding and respect
- Accountability – striving to do the right thing and owning responsibility
- Respect – value differences, tackling inequality and fostering a culture of inclusion
- Excellence – delivering a high-quality standard of care
Person specification
Qualifications and Training
Essential criteria
- 4 GCSE’s Grade C or above, including English
- NVQ Level 3, A-Levels or equivalent acquired through experience
Experience
Essential criteria
- Working with confidential material
- Working in a customer-focused environment
- Experience of working with different computer software e.g. email, internet etc
Desirable criteria
- NHS/medical secretarial experience
- Experience with NHS software systems
- Working in a multi-disciplinary team
Knowledge and Skills
Essential criteria
- Good time management skills with the ability to prioritise work according to deadlines.
- Able to work as part of a team and under own initiative
- Good verbal and written communication skills with team / clients/ relatives using tact when required.
- Understanding of Caldicott/Data Protection Act
- High standard of accuracy
- Ability to establish and maintain effective working relationships
- Ability to deal with conflict
Personal Attributes
Essential criteria
- Adaptable to change
- Attention to detail and accuracy
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emily Barker
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0114 3058458
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