Job overview

An exciting opportunity has arisen to join the Outpatient administration team at Sheffield Children’s NHS Foundation Trust as a Booking Coordinator.

You will need to demonstrate excellent communication & team-working skills. You will have the ability to work to a high standard of accuracy using varying computer software and information systems in a fast-paced environment. 

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in your role. You will share the Trust values and be committed to equality, diversity and inclusion.

Main duties of the job

To provide efficient and effective clerical services to the bookings team. You will prioritise your own workload to ensure that registration of all referrals and booking of appointments are in line with the Trust’s waiting time standards and the Trust’s Patient Access Policy, seeking reference from the Supervisor as required.   

You will work to defined working procedures to maximise effective use of clinic capacity and help ensure that the Trust meets local and national waiting time targets.  

A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust.

Working for our organisation

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts—helping you succeed at work and beyond.