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Detailed job description and main responsibilities

 The post holder will oversee the comprehensive validation of inpatient and outpatient pathways in  accordance with Referral To Treatment (RTT) guidelines, and other local and national performance standards. The post holder will train staff, both within the Performance Team and the wider Trust, to work in line with these guidelines and monitor our adherence to them. They will also monitor overall performance, identifying and escalating issues to Care Groups where there is a need for improvement.

Performance

• To maintain expert-level knowledge and understanding of national and local performance standards in order to advise and support Care Groups and Directorates within the organisation effectively.
• To monitor and support the delivery of performance targets, escalating areas of concern to the Care Groups where necessary. This may include elective access standards and diagnostic pathway standards, among others.
• To proactively provide performance information and robust intelligence to Care Group Management Teams to aid the delivery and achievement of internal and external targets.  This includes feedback of themes and issues which have been identified through validation.
• To have oversight of long-waiting patients, working with Care Groups to ensure treatment plans are in place for each of them.
•  To assist in the development of RTT training within the organisation across various staff groups such as administrative teams and clinicians.  Deliver and provide expert RTT advice to small groups and individuals.
• To attend relevant meetings and represent the Planning and Performance team as required, and ensure that all relevant information arising from such meetings is accurately communicated.
• To develop and maintain effective working relationships with colleagues and other staff groups within the Trust and external organisations, ensuring that a professional, efficient and courteous service is provided.
• To contribute to the analysis of existing business intelligence reports and support the creation of new reports when needed.  

Coordination of Validation

• To support the organisation and flow of work within the Performance Team to ensure that the validation of patient pathways is undertaken in line with team and Trust priorities.
• To ensure all team members take a consistent approach to pathway validation, and that validation is completed to a high standard in accordance to national guidelines
• To proactively look at ways in which the validation procedures and processes can be improved and made more efficient. 
• To undertake validation of patient pathways to support the RTT Validators when required
• To escalate appropriately within the team any concerns or issues raised through validation
• To be a key point of contact for validation queries, ensuring they are logged and managed.
• To support in the delivery of externally and internally commissioned audits and reviews relating to performance management

Staff Management

• Undertake the first line management of the RTT Validators including cover, absence management and appraisal.
• Assist with recruitment within the department as and when required.
• To maintain a record of sickness and other types of leave for the Performance Team.
• To assist with office cover during periods of annual leave / absence.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

•    Compassion – leading by kindness and showing empathy, understanding and respect
•    Accountability – striving to do the right thing and owning responsibility
•    Respect – value differences, tackling inequality and fostering a culture of inclusion
•    Excellence – delivering a high-quality standard of care