Job summary
Employer heading
Pathway Co-ordinator
NHS AfC: Band 4
About us
At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.
We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.
Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.
Job overview
The Sheffield Gender Identity Clinic (GIC) is one of seven specialist services (in addition to further pilot Trans health-services) supporting people who are troubled by their experience of gender identity and its expression, often conflicting with expected social norms of their assigned gender. The service is based at Michael Carlisle Centre in Sheffield. The service is nationally commissioned by NHS England. The service receives referrals from the geographical area covered by NHS England.
Main duties of the job
The post holder will be required to provide coordination and support to the multi-disciplinary team in their management of patient pathway(s), ensuring that all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay. To capture and manage patient information on the relevant computer systems to enable high quality and timely reporting. To monitor the flow of patients on assessment and/or treatment pathway(s), and escalate potential problems at the earliest opportunity and to act as an interface between patients/carers/professionals and lead clinicians.
Working for our organisation
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Detailed job description and main responsibilities
The post holder will work flexibly in collaboration with others to undertake a number of duties. Below are some examples:
- To provide coordination and support to the multi-disciplinary team in their management of patient pathway(s), ensuring that all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay
- To capture and manage patient information on the relevant computer systems to enable high quality and timely reporting
- To monitor the flow of patients on assessment and/or treatment pathway(s), and escalate potential problems at the earliest opportunity
- To act as an interface between patients/carers/professionals and lead clinicians.
Person specification
Knowledge
Essential criteria
- Experience of managing and maintaining office systems and data collection
- Good communication and interpersonal skills
Desirable criteria
- Knowledge of NHS policies and procedures
- Knowledge of relevant clinical terminology
Skills
Essential criteria
- Good IT skills, including Microsoft Office
- Excellent problem solving and organisational skills
- Able to use initiative and ability to prioritise
Qualifications
Essential criteria
- Educated to GCSE or equivalent standard in Maths and English
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Julia Cayless
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 0114 2716671
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