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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent & Fixed Term Opportunities Available
Hours
37.5 hours per week (Full time: 37.5 hours per week or Part Time Working Available (inc evenings & weekends))
Job ref
190-0061-DIR
Employer
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Weston Park Hospital
Town
Sheffield
Salary
£23,615 pa/pro rata for part time staff
Salary period
Yearly
Closing
22/04/2025 23:59
Interview date
06/05/2025

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Audio Typist

NHS AfC: Band 2

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

The role provides essential administrative support within the Specialised Cancer Services Care Group. We are seeking enthusiastic, professional admin audio typists with strong communication, organisational, and administrative skills. The ideal candidates will be methodical, organised, flexible, and uphold the Trust’s PROUD values.

A good understanding of patient confidentiality and administrative experience is required, along with effective computer skills including OCR level II or equivalent typing experience within an office environment. Experience within an NHS practice and with computer systems is desirable.

Main duties of the job

Maintain effective communication and foster good relationships with internal and external contacts as appropriate.

Be responsible for contacting patients by telephone and the trusts text messaging services.

Ensure the typing of clinical correspondence is accurate and timely to distribute to patients and care professionals.

Process patient documentation and make available for the care team.

Support the Secretarial Team with adhoc admin duties as and when appropriate.

 

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

 

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

 

Person specification

Qualifications

Essential criteria
  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
  • OCR l or II Typewriting qualification or equivalent typing experience within an office environment

Experience

Essential criteria
  • Experience of working within an office environment
  • Experience of working in a public facing role
Desirable criteria
  • Relevant experience within the NHS

Further Training

Essential criteria
  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable criteria
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

Essential criteria
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Stonewall Gold 2022Step into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Caroline Bussey
Job title
Admin and Clerical Supervisor
Email address
[email protected]
Telephone number
0114 2268285
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