Job summary
- Main area
- Community Intermediate Care Service
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5 hours over 7 days)
- Job ref
- 190-7969-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Northern General Hospital
- Town
- Sheffield
- Salary
- £22,816 - £24,336 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 30/07/2024 23:59
- Interview date
- 08/08/2024
Employer heading
Planning Team Administrative Support Assistant
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are looking to recruit an organised and enthusiastic individual to provide administrative support to the scheduling and allocation team through developing and maintaining efficient and effective administrative support systems and processes.
The role purpose is to support the Operational Shift Co-ordinators and ACSW Planners in the day to day co-ordination of the Clinical Support Workers workload within the Community Intermediate Care Service.
Main duties of the job
To provide confidential support to the ACSW team office through developing and maintaining efficient and effective administrative support systems and processes.
To support the Operational Shift Co-Ordinator & ACSW Planners in the day to day co-ordination of the Advanced Clinical Support Workers workload within the Community Intermediate Care Service.
To provide effective and efficient administrative duties on a daily basis, including updating excel rotas with ACSW working patterns.
Candidate must be able to work a varied shift pattern of 10 hour shifts covering 06:00 - 20:00 / 365 days a year.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it’s staff together with the provision of an excellent health and well-being support service.
Active Recovery CICS (Community Intermediate Care Service) is an Intermediate Care service whose aim is to prevent unnecessary hospital admission and support early discharge from hospital to the adult population of Sheffield. Active Recovery CICS is a multi-disciplinary team providing short-term intensive rehabilitation and care needs following a holistic assessment by generic assessors. Active Recovery CICS is a city wide service providing rehabilitation to patients within their own homes.
The ACSW team is specifically responsible for supporting clinical staff by providing high quality care and rehabilitation to patients in their own homes.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent experience/ qualifications) in English and Mathematics, at grade C/4 or above
- NVQ Level 3 in Business Administration or equivalent experience
- OCR II or equivalent in Word Processing/typing or equivalent experience/ qualifications.
Desirable criteria
- Processing/typing or equivalent experience/ qualifications.
Experience
Essential criteria
- Appropriate experience in an administrative role within an office environment.
- Experience of working in a public facing role.
- Experience of initiating and setting up monitoring systems to record appropriate information.
Desirable criteria
- Experience of working within a healthcare setting.
Knowledge
Essential criteria
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel, and Word.
Desirable criteria
- High level of Customer Care/Service skills demonstrated by course or experience
- Previous experience of Patient Systems: SystmOne (area specific software)
Skills
Essential criteria
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Chloe Brown
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 07487737618
- Additional information
Operational Shift Co-Ordinator
Telephone: 0114 271 2454
(Option 2 Staff member Option 3 Planning and Allocation Team)
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