Job summary
- Main area
- Histopathology
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 12 months (12 months from appointment.)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-0067-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £29,970 - £36,483 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 14/04/2025 23:59
- Interview date
- 25/04/2025
Employer heading

Service Coordinator (Rotas)
NHS AfC: Band 5
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
South Yorkshire and Bassetlaw Pathology (SYBP) is on a transformational journey that will fully integrate our existing pathology services, providing the best possible service for patients and clinicians across the Integrated Care System. It is our mission to deliver high-quality and innovative laboratory medicine solutions to patients, clinicians and partners to improve health, add value to patient care, safeguard best clinical outcomes and support the transformation of healthcare across SYB and beyond.
This role sits within South Yorkshire and Bassetlaw Histopathology Admin Team who will provide the senior management of the administrative and operational tracking of Histopathology and Diagnostic Cytology samples and prepare and plan rotas for the Histopathologists.
12 month fixed term/ secondment. The post will require travel across SYBP.
Main duties of the job
- Provides a comprehensive and administrative service to the medical and administration staff within Histopathology for South Yorkshire and Bassetlaw Pathology.
- To provide the senior management of the administrative and operational tracking process of Histopathology and Diagnostic Cytology samples.
- To provide the preparation of rotas and management administrative tasks supporting the creating, collation and completion of rotas as required.
- Allocate cases or tasks based on the expertise of individual Histopathologists, ensuring complex cases are reviewed by the most qualified team members.
- Plan and pre-empt rota gaps and ensure cover, as necessary. This will require the ability to acquire an in-depth knowledge of the process for rota management and ability to identify the appropriate grade of support to the correct area within the specialty.
- To collaborate with laboratory, histology administrative and Consultant staff as well the site cancer MDT coordinators and offer dedicated support to both clinical and non-clinical teams.
- Ensuring compliance with regulatory standards and quality assurance measures and maintaining documentation of Histopathology cases
Working for our organisation
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
STHFT operates with a budget of £1.2bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.
As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria
- Educated to degree level / equivalent or extensive demonstrable experience in service at team leadership level
- GCSE (or equivalent) in English and Maths at grade C/4 or above or equivalent
- ECDL or evidence of short courses in all core Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)
- Evidence of continued CPD including relevant courses with regards to leadership, management and finance
Desirable criteria
- Project Management Qualification or experience in projects coordination
Experience
Essential criteria
- In-depth team leading experience including knowledge of secretarial and administration processes, service and capacity planning, and people leadership/management
- Experience of establishing, designing, and implementing successful administrative projects across services and systems in timely matter with evidence of target delivery
- Experience in managing staff schedules, including handling leave requests and covering absences
- Experience of meeting objectives and deadline in a fast-paced environment
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of working with complex IT systems
- Experience of planning, allocating and prioritising a team’s workload
- Experience of training & developing others
- Experience of working in a confidential environment
Desirable criteria
- Experience with NHS/Healthcare software systems
- Familiarity with histopathology workflows, including case reporting, MDT meetings, and on-call systems
Skills and Knowledge
Essential criteria
- In depth working knowledge of Microsoft Office package (word, excel, access etc)
- Ability to create and manage complex rotas efficiently
- Proficiency in using software tools for rota management, spreadsheets, and other administrative systems
- Excellent spreadsheet and analytical skills manipulating complex data and presenting to a range of audiences
- Evidence of strong time management, adaptability to change, and efficient methodical handling of workload priorities
- Ability to adapt plans quickly in response to unexpected changes (e.g., staff absences)
- Able to work in a methodical & analytical manner
- Ability to communicate and build relationships, work under pressure, and contribute to a high-quality service
- Experience of effective conflict resolution and decision-making skills with a calm approach to changing work situations
Documents to download
Further details / informal visits contact
- Name
- Hollie Toplis
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07572176457
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