Crynodeb o'r swydd
Teitl cyflogwr
Support Medical Secretary Neurology
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Trosolwg o'r swydd
An exciting opportunity has arisen for a Support Medical Secretary to join the Neurology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
Clinical Neuroscience is based at the Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to neurologically impaired patients so that they can live as productive and independent a life as possible.
Prif ddyletswyddau'r swydd
You will be working on varied roles but your main duties include the following:
- Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.
- Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.
- To assist the medical secretaries in managing patients through their 18 week pathway. To validate pathways and amend them on Lorenzo when typing. To escalate any possible breaches to Line Managers.
- Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.
- Management of patient investigations using Trust computer systems.
- Dealing with telephone queries from patients/other healthcare workers.
Gweithio i'n sefydliad
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it’s staff together with the provision of an excellent health and well-being support service.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE level including English at grade C or above or equivalent qualification /experience.
Meini prawf dymunol
- Educated to A Level standard or equivalent qualification /experience.
- Typing experience.
Experience
Meini prawf hanfodol
- Substantial relevant clerical/admin experience
- Experience in audio typing
Meini prawf dymunol
- Experience of working with patient pathways and the 18 week referral to treatment target.
- Knowledge of Trust data systems e.g. Lorenzo, ICE, G2.
Further Training
Meini prawf hanfodol
- Understanding of patient confidentiality.
- Ability to prioritise workload and meet deadlines.
Meini prawf dymunol
- Awareness of medical records issues e.g. Data Protection, Information Governance.
Special Skills/Aptitudes
Meini prawf hanfodol
- Good computer and keyboard skills with the ability to use Microsoft packages including Word and Excel.
- Good communication and organisational skills.
- Flexible approach to working.
- Ability to work efficiently on own initiative and as part of a team.
Meini prawf dymunol
- Empathy for patients and understanding of the Trust’s PROUD values.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Suzy Balshaw
- Teitl y swydd
- Service Coordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0114 2265477
Rhestr swyddi gyda Sheffield Teaching Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector