Job summary
Employer heading
Service Co-ordinator
NHS AfC: Band 5
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
Permanent and also a fixed term opportunity (until 31st January 2025) within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).
Exciting opportunities have arisen for highly motivated, enthusiastic, and committed individuals to join the team as Service Co-ordinators within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).
You should have excellent communication, organisation, and administrative skills. The successful candidates will lead admin functions reporting to the care group Assistant Service Managers.
Main duties of the job
The Service Co-ordinators will co-ordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.
Please note this advertisement is for both permanent and fixed term/secondment opportunities.
Please also note any secondment must first be agreed with your current line manager.
Posts available
1 x Permanent
1 x fixed term maternity leave cover This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- Degree / equivalent qualification or demonstrable experience in relevant field: e.g Business Administration, Hospital / General Management, IT or HR
Experience
Essential criteria
- Managing administration services
- Administration system design and re-design
- Standard operating procedure development and implementation
- Working closely with senior managers and internal and external stakeholders
- Managing staff and developing teams
- Managing, supporting and developing staff through change
- Forward planning, horizon scanning for problems and troubleshooting under pressure
- Project planning annual cycles of work
- Collating analysing and presenting data
- Implementing Trust or Directorate Policies
Desirable criteria
- Experience of managing administration services in a healthcare setting
- Experience supporting elective and emergency services
- Experience of working to national targets for the management of patient care eg 18 weeks or specific national cancer targets, antenatal screening
Further Training
Essential criteria
- A willingness to undertake training as required to deliver the duties of the post
Special Skills/Aptitudes
Essential criteria
- Exceptional interpersonal skills and the ability to develop relationships
- Analytical, a keen eye for detail and a systematic and methodical approach to tasks
- Exceptional organisational and planning skills
- Effective written and verbal communication skills
- Ability to prioritise effectively in order to meet deadlines
- Highly self motivated and equally able to work autonomously and in a team
- Ability to find creative and simple solutions to complex problems
- Ability to handle conflict effectively and to minimise its escalation
- Competent user of Microsoft office packages
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Beth Voisey
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07971455807
List jobs with Sheffield Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors